Blue Dart Express — product not received and company not receiving calls

Address:Kolkata, West Bengal, 700108
Website:www.bluedart.com

A package with AWB number: [protected], was supposed to be delivered to me on last Saturday (14th July). I had also received a message from bluedart stating the same. I also tracked the package in the map through bluedart's tracking page. But, then I received a phone call from +[protected]. The person on the phone said that they would not deliver the package on that day (i.e. 14th July) for some unknown reason. I insisted them for the delivery but, they stubbornly refused and said that it would be delivered to me on Monday early morning (i.e. today). Having no other option, I had to agree.

After that, I looked in the tracking details page. It was stated that "Consignee Not Available". How ridiculous is that!!

I called the same number twice for a clarification and it went on ringing.

The phone number is switched off from today morning and I am yet to receive my package.
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