Blue Dart Express — Product shipment held at location

Address:Muzaffarpur, Bihar, 842001
Website:www.bluedart.com

For last three days the status of my product is showing "product shipment held at location" and no response have been given from the company regarding by issue, neither they have contacted me for the delivery of the product. please look into this issue and solve my problem as early as possible because there is an important document in my shipment.
my address is "thakur niwas, infront of central bank, basant vihar colony, rewa road, bhagwanpur, muzaffarpur, bihar-842001. my contact no. is [protected]
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