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Blue Dart Express — product w2 smart watch

I am Sanjay Budhwar from rohtak disst.(HR).
my order number is SW44209
amount 1999.00
product name W2 smart wrist watch
order date 27/06/19
delivery date 01/07/19
return reason-:this product is totally different what I ordered.this is not working
& not being switch on.I was ordered a stainless steel chain watch but this is a rubber band watch.
I can't accept it so please refund my money 1999.00 rupees.
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