Blue Dart Express — Ref. No. is [protected]. Courier Missing.

Address:	Gurgaon, Haryana, 122001
Website:	www.bluedart.com

Hello..
My Ref. No. is [protected].

This courier was sent by British Council office in Gurgaon in June 2016 to my Gurgaon Address.

I have been trying to track my courier since July 2016 but I haven't received a proper response.
My courier seems to be misplaced by Bluedart Head Office-Mumbai, #BlueDart but no one is bothered to track it or give me a proper response.

I first tried to track it on your website, but your website wasn't working for about a month. Then, I called up your customer care and most of the times the IVR automatically disconnected my call. When I did get in touch with one of the advisers, they weren't able to help me with it. They asked me to visit one of the blue dart offices. When i reached the office, they asked me to talk to the customer care team again as they weren't able to help me.
I then wrote to your customer support team (email address provided by one of the customer care executive) at [protected]@bluedart.com. But I haven't received any response to my email as well.

This kind of incompetence is not expected by such a courier company. I would like to hear from your company soon regarding my courier.

Thank you.

Extremely Dissapointed.
Varuna Rustagi