Blue Dart Express — refund money charged for services

Services are not as per the commitment made. Blue dart team committed us to deliver the courier by 27th february. But the courier is in-transit even on 28th february and further blue dart team told that the courier will delivered on 2nd march. Delivery of shipment on 2nd march is of no use for us, which effected our work badly. Due to which we told the team to return the courier, which is still in-transit. Courier slip attached herewith for your reference. Kindly refund the money charged as courier services, which is not fulfilled.