Blue Dart Express — Refund on : [protected]

Hi Team,
I am writing this complaint to inform you that I had recently made a. Courier with the above courier number through blue dart which was to Andamans.They had retuned by courier due to the administrative decision of the Island.
Since they did not get the courier to the destination I am suppose to get full refund on the said courier.No one in blue dart is interested to even hear me out.Could anyone look into this matter and revert.
Meena