Blue Dart Express — regarding delivery of awb no [protected]

Address:

Amritsar, Punjab, 143001

This mail is in reference to above mentioned awb no that contains my crucial document and it has not been delivered to me on 27 of jan neither the deliver boy tried to contact me although my mobile number has been given for the same and the status has been updated to consignee's address incorrect. Please justify how can be address incorrect whereas on the same address i receive all of my documents or shipments by other courier companies and registered post. And let us assume once if even the address is not correct (For your courier company only) then why your courier boy did not tried to contact me for clarification and updated the status as incorrect. This has been the 2nd instance of poor servuce with your courier company. Also the offices having landline number in amritsar[protected]/5050092/5060609 do not even bother to answer the calls despite of multiple calls made by them. Is this the kind of service your company provide??! To harass the customer?? Please provide me the contacy number of concerned delivery boy as that document is quite crucial to me as i need to submit it in my office. Resolve my complaint at earliest.