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Blue Dart Express — Says Consignee'S Address Incomplete/Incorrect

So I ordered something from croma, but then blue dart was handling the shipment

The shipment is from Gandhinagar to Ratlam and then at VijayNagar Hub, they messed up the city and my parcel went to Agarmalwa, and is stuck there
I asked for resolution and I am not getting proper response and they say that they will give it to you or sometimes they say that agarmalwa is the nearest hub to you thats why
but Ratlam has a blue dart hub and its clearly a mistake on blue dart's end
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