[Resolved]  Blue Dart Express — shipment delay / complaint

Address:New Delhi, Delhi, 110044

Hi,
My shipment aws no is [protected]. I hv not received my credit card since one month due to below reason.
I have received a call of mr. Raj maurya from blue dart for card delivery & i have confirmed the address which is also registered with bank. But as per mr. Raj maurya that is not the correct address & i have to change the address in bank. I just want to inform that i am living on rent & which address provided me by my landlord & which is also mentioned on landlord's id proof, the same address is mentioned in my aadhar card & as well as registered with bank. I am receiving lot of couriers on this address then why mr. Raj maurya or blue dart can not delivered the courier on this address. I just want to inform to mr. Raj maurya that this address is generated by government not by me. I also requested to mr. Raj maurya that if your courier person will not get the correct location then he can call me & i will confirm him the location but he denied & rudely says that provide the correct address otherwise we will not deliver the card. Due to this still i am waiting of my card since 7th of nov.
Kindly take the corrective action on this & sensitize your office staff & tell them how to deal with customer.
Kindly deliver my card asap.
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2019
Complaint marked as Resolved 
Blue dart head office personal called me up & ask for the issue which I described them. Then they instructed to the local office to deliver the card on my address. Anticipating same kind of support in future. Thanks for your support...
Blue Dart Express customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10471
    Pending
    0
    Resolved
    936
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information