Blue Dart Express — shipment not delivered even after 2-3 follow ups

Address:

Bharuch, Gujarat, 392011

Got a message from my bank that AWB [protected] is undelivered on June 29 as the door was locked however it was not locked as my parents were there at home & there is no information from Bluedart as your common practice to put a card. When checked with BD customer care on June 30 they confirmed the shipment will be delivered on next working day i.e. July 2 however nobody turned up again have called to customer care on July 5 & they confirmed will be delivered by 6th but no delivery. Again have called today but even in customer care nobody is lifting. What kind of service you are providing. Also this has been a general observation that your Bharuch franchisee is pathetic, they don't have a service approach. A feedback to look into the management of this branch