Blue Dart Express — shipment not delivered & misbehaving

Address:

560041

As reference to my shipment number [protected] is undelivered & he enquired road side people for delivery & i got a message to my registered mobile number stating that my shipment was out for delivery & got a call from one of your executive ([protected]) regarding shipment delivery & when i asked him to come at same address he told me that he cannot come as we have shifted & it's my own house why i can shift to other house & he is very rude & he dont have manners to speak with customer. Yesterday also i called to blue dart customer care they told me that today eod i will receive my shipment but your people are not calling and they are just updating as customer has shifted from given address and today also they done the same and how irresponsible people you are having in your system and no one is responding properly.