Blue Dart Express — Shipment not received on time

Gaurav4490

from Ratlam, Madhya Pradesh

Address:	Katni, Madhya Pradesh, 493504
Website:	Www.bluedart.com

I received message, email and online travking details that shipment will be delivered today. But it has not been. I waited whole evening for the shipment and was unable to do my outside works.

Local courier persons on phone kept tellimg to wait at home and my package will be delivered.

This is a total lack of professionalism by bluedart. First the shipment was wrongly diverted to delhi after that no details were shared about whereabouts of package.
I lodged a complain on customer care of bluedart.

I got an email from bluedart customer care also that the shipment will be delivered today.
But it was not. I wasted almost 5-6 hrs of my precious time because of these false promises of bluedart.

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Blue Dart Express customer support has been notified about the posted complaint.

Oct 17, 2016

Updated by Gaurav4490 Just now got a message that shipment was not delivered as premises was locked. This like putting salt on wound. I stay full day at home just for this shipment and get this message.
This is mental harassment from bluedart.