Blue Dart Express — shipment returned without any consent

I requested for pan card update and they sent me the updated one through bluedart courier service. I got a call from the delivery boy and he said that he is at my old address. I said the address has been changed and i also requested the adress change in my pan card. I told him the new address which was not very far from the old one. He agreed and then without my consent he requested for the shipment return. My package has been returned to mumbai now. Now i am trying to contact that delivery guy, he is not picking up my calls. I tried to contact on the bluedart toll free number, it drops in middle of the call. I am really helpless. No way to contact the courier company and request to send my pan card back to me. Bluedart is pathetic and irresponsible company. If you have any responsibility towards your customer then please contact me at my email id :
Vineet. [protected]@gmail.com

Or my mobile number:

+91-[protected]

My bluedart awb number is:

Awb [protected]

Please deliver my updated pan card as i urgently need it.
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    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
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