Waybill no.[protected]
I am writing this email out of extreme frustration regarding the continued negligence and unprofessionalism displayed by your team in handling my shipment (Waybill No: [protected] ). Despite multiple follow-ups and escalations, my shipment has not been delivered, and to make matters worse, there has been no proper acknowledgment or resolution from your end.
It is utterly unacceptable that every time a delivery attempt is falsely marked as "Consignee Not Available" when I have been available at the given address. This has become a recurring issue with all my shipments, and each time I raise a concern, it is completely ignored. The lack of accountability and disregard for customer service is nothing short of appalling.
Your service level is beyond disappointing, and this kind of carelessness is not expected from a reputed courier service. It is clear that no one is taking this matter seriously, and customers are being misled and inconvenienced repeatedly. This is completely unacceptable and needs immediate intervention from senior management.
I demand an urgent response and a resolution at the earliest. If this issue is not addressed immediately, I will have no choice but to escalate this further to consumer forums and regulatory authorities.
Awaiting your immediate action. Was this information helpful? | 
Post your Comment