Blue Dart Express — shipment yet to be received but status showing delivered

Address:No 2 , Sri Vihar , 8th Main, Virat Nagar , Bommanahalli., 560068

Shipment tracking number [protected] to be delivered by 18th november 2019 is not delivered yet but status showing its delivered by some random name shankar... I called bluedart.. Your executive told may be it is miscommunicated and not delivered yet.. Tomorrow morning it will be delivered.. Medicines are couried from hyderabad to bangalore by my brother.. So.. Needs urgent attention.. Plz solve the issue...
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