Blue Dart Express — show id proof to courier boy not given consigne

Address:

New Delhi, Delhi, 110040

My consign awb no is [protected] courier boy come to my home but not given my courier but, my wife show him address proof or id proof but not given he said that change their address in bank .but my all document in old address . after show address proof not given.
please send me my courier
Regards
Naveen kumar
Mobile no [protected]