Blue Dart Express — showing prohibited area entry

Address:

D-536,Awas Vikas Colony Rajajipuram Lucknow, Lucknow, Uttar Pradesh, 226017

Blue dart showing showing delivery status probhited area entry restricted I didn't get which kind of probhited and even they didn't contact me through call or email or SMS.its very bad, how will a customer will be notified if you don't intimate him or contact him.I didn't get my courier so far
They executive are so careless and didn't pick the phone even contact him some way they pass call to one another.