Blue Dart Express — Stealing of goods from Blue Dart consignment

Address:	Faridabad, Haryana, 121002
Website:	blue dart courier

I had booked a shipment thru Blue Dart courier as per the following details:
consignment no : [protected],
place of booking: Bhubaneswar
Receivers address : Debasis, Chatterjee, Pincess Tower, Faridabad, Sector -86
Dt. of delivery : 19th sept

After the delivery boy delivered the consignment, we found that out of 5 items booked in the shipment, only 4 were delivered. There was a thin cut at the bottom of the pack thru which someone had stolen the item. We, within 2 minutes called the local office, but no one picked up phone. We spoke to Bhubaneswar person who had booked our shipment, but he was not able to help us, neither he could inform us how we can get our money back. We sent a mail to customer care of the Blue Dart company, but there was no response.

We have the packet and also the pic of the packet at the time of delivery alongwith the cut
. We want serious action against this misdeed and also want to get the compensation of the stolen item/