| Address: | 500032 | | Website: | Blue Dart |
My shipment of axis bank cheque book was dispatched on 05th oct' 16 and it did not reach me till 14th oct' 16. From last 3 days i was tracking with the way bill no. [protected]. i called on 12th oct, your executive said it will reach by today EOD. the reason what they told me that it did not get delivered was department name/extension number required. My question did anybody called me for the department name/extension number. nobody called and the reason what i was told Sir, your number was not reachable.Ok accepted.But the whole day my number was not reachable.Seriously? Next day 13th oct, i provided the dapartment's details in the morning itself, they said it will get delivered by today EOD for sure. I asked can't i come and pick it up as it is causing me serious loss as my loan is pending due to my cheques and i am suffering from huge losses as i couldn't make up the deal as i couldn't get the loan amount even after being sanctioned just because of the cheques.i have incurred a loss of more than one lac rupees. i want bluedart straightawy to incur that as its not the axis bank fault as they shipped it on 5th only. they said sorry sir, we can't help as these are bank documents and it will be delivered in the company's mail room or the address only. Don't worry it will be delivered by today. Nobody called or came for 2 days now. today i searched for the address and went to the office where shipment was been kept. When i went there they gave me the shipment there itself. Now, where are the policies, why didn't you guys gave that to me 2 days before and now when i picked it up, you are writing your status as delivered and how much is the distance from my office to the office where shipment was kept is only 1 km.Seriously guys, is this the service been offered. You guys have any idea how important this loan is for me and now its friday so again i have to wait for 2 more days. i am not using abusive language just because it is written over here. but i really want to raise this complain in consumer forum as i have to incur a huge loss because of such irresponsibilties.Also, i messaged on fb but there also no response. And, even my phone number was clearly mentioned on the shipment. Great guys!
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