Blue Dart Express — this is the worst delivery experience I'm facing

My hdfc uses this pathetic courier, the delivery doesn't even bother to call me and just sets the status as address not locatable, this is the third time i'm facing the isse

When i call customer care they'll talk like it is my mistake if the delivery guy can't find the address (I doubt this, he may have just put the status to escape the job). When i ask the customer care to contact me with the delivery guy to know the estimated delivery time, they say it's not possible! Then what f ing job do they have to do over there? What the hell should i do now?