Blue Dart Express — too much delay in delivery even after keep on calling them of status.

Address:

Chennai, Tamil Nadu, 600097

Status and scans
Location details date time *
Waybill no : [protected]
Perungudi shipment out for delivery 02-nov-2017 10:24
Perungudi delay caused beyond control 01-nov-2017 16:52
Perungudi shipment out for delivery 01-nov-2017 13:05
Perungudi undelivered shipment held at location 31-oct-2017 10:27
Perungudi need department name/extention number 30-oct-2017 10:57
Perungudi shipment out for delivery 30-oct-2017 10:01
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On 30th october, while driving i got a call from lan number. I not able to attend the call so i end the call.
Next day 31st october i checked with perungudi blue dart office, they said we called you there is no response. So the courier is not delivered.
But i don't know instead of calling me why they didn't come to my office to delivery it.

And they said by november 1st it will be delivered, why on 31st the courier not dispatch for delivery.
When i called them again for the status they said due to climate it was not delivered but that day there was no rain at all.
2nd november still i waiting for the delivery, courier guy sujan ([protected]) called me around 3 pm just rain started, that he was stuck in the rain and unable to move anywhere. I waiting for the rain to stop otherwise all my package will get wet & damaged.
Still i wondering until 3 pm what they are doing and your courier guys are unable to do service on light rains.
Really very very bad service from very big courier service company.