| Address: | New Delhi, Delhi, 110048 |
A consignment with the way bill number [protected] was to be delivered to me in G. K. 1 new delhi which falls under Nehru Place Delivery hub. For past one week i have been following up with them about the shipment status which has not been delivered yet. They have been updating the delivery status to "undelivered shipment" for almost a week. Even though i have personally visited their office twice and confirmed the location and contact information and even the timings of delivery, they have not contacted me even once and now have updated the status to "consignee shifted from location", even though i am always available at the address. They have been falsely updating the status every morning even without trying to deliver the pacakge. I was given the contact nimber of one Mr. Vikas who is in charge of the delivery at the location and had assured me that he will look into the matter, however even he has stopped taking my calls and i have only been getting false information so far.
This is not the kind of service that one expects from a brand such as yours. Please look into the matter and get the shipment delivered as soon as possible. Below is my contact details.
Name : Vijay Kumar
Contact Number : [protected]
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