Blue Dart Express — unethical and unprofessional behavior of delivery boy

Address:

Pune, Maharashtra

My waybill no - [protected],

I am very unhappy with blue dart service, completely unprofessional manner and was very rude to me as if he is doing some charity service to me. According to that guy he will be only available only between 12-5 pm from mon-sat, so here my question is that should i take leave from my office to get delivered from that stupid guy, i gave him several options:

1) i asked him to deliver to some 1 of my neighbor he is not ready to give.
2) i called him at 7pm he said my duty hour is from 12-5 pm. So i cant deliver right now (He stays near my locality)
3) i said drop my package in your office, i will come and pick from your office, he refused to do so.
3) i again called him on this wed for delivery he said "i am not working today, thats not my problem that you are not getting your delivery do whatever you want to do" i said i will raise complaint against you for this behavior, he said go for it. (This is not the first time he is talking to me in this way, several times repeated in previous conversation as well, attitude throws as if he is any guy from collection department of bank and came to collect my overdue from me)

So here proves that with that guys behavior blue dart takes customers services very lightly and doesn't care about customers complaint.

Package contains my credit card, if anything fraud happens with my a/c or credit card i will not spare blue dart.