Blue Dart Express — unethical behaviour for consignment awb #[protected]

Address:Kolkata, West Bengal, 700064

My consignment was supposed to be delivered on 10-oct 2018, my family is stuck at home for past 2 days leaving their priorities. The status shows no consignee at given address, though the delivery does not come at all to us. I checked my address with bank, and blue dart regional office and the address is absolutely correct. I took salt lake, kolkata shipment centre address and found that delivery boy does not bother to check full address, only checks cpwd new campus, does not check old campus where our flat actually is and does not bother to call also. This has happened for past 3 days and i have been running to salt lake centre without avail. Most horrific blue dart service!
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Cheque from blue dart was going to arrive but tracking showed delivered to another person but yet it has not been received to me.
Please resolve my problem
Order ID:[protected]
Refund Amount: 399
Here’s the TrackingNumber: [protected]
Courier: Blue Dart
Name: Annapurna Shrivastava

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