Blue Dart Express — very much disappointed

Address:Kollam, Kerala, 691601

I have ordered a product from shopclues and they have told that that it will be delivered through bluedart, and yesterday when i track my order i saw that it had reached my place and when i call bluedart (Kollam, kerala branch) yesterday[protected] the have told me that it have reached in my price and will be delivered tomorrow, but today i got a message that it can't be delivered due to wrong address details, but i have evidence that all my products that i purchase from online are delivered to this address, and today when i call bluedart they are gambling with me and told that i haven't reached kollam, and given another number to contact, but when i call to that they are not been picking up the phone, why can't they make a single call so that i'm ready to pickup up from there place itself, very much disappointed and i going to register a complaint against it with evidence!
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Blue Dart Express customer support has been notified about the posted complaint.
Apr 11, 2018
Updated by UnNi NaTh
Waybill: [protected]

I have ordered a product from ShopClues and they have told that that it will be delivered through BlueDart, and yesterday when i track my order i saw that it had reached my place and when i call BlueDart (Kollam, Kerala Branch) yesterday[protected] the have told me that it have reached In my price and will be delivered tomorrow, but today i got a message that it can't be delivered due to wrong address details, but i have evidence that all my products that i purchase from online are delivered to this address, and today when i call BlueDart they are gambling with me and told that i haven't reached Kollam, and given another number to contact, but when i call to that they are not been picking up the phone, Why can't they make a single call so that I'm ready to pickup up from there place itself, very much disappointed and i going to register a complaint against it with evidence !

Complaint comments 

Comments

Dear Unni,

Greeting from ShopClues.com

We would like to begin by apologizing for the trouble this may have caused to you.

We can identify that the Order ID[protected] has regrettably, returned to the origin as the address mentioned by you was untraceable by the courier and it will not be feasible for us to re-dispatch the same now.

You are requested to place a fresh order and we will undeniably take better care next time.

Best Regards,
Team ShopClues.

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