Blue Dart Express — very poor and unprofessional services

Address:Mumbai City, Maharashtra, 400076

5th reminder for m. D.’s email id

From: mohammed junaid
Sent: 25 january 2018 18:25
To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Take your own time as being taken.

4th request for sharing the m. D. Email id.

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 25 january 2018 18:16
To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Dear junaid,

We understand the urgency of the shipment and we are also following with our teams for the delivery confirmation.

We shall share the delivery details at the earliest.


Warm regards,
Priti raikar regional manager - customer service  blue dart express limited
Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
[protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

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From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: thursday, january 25, 2018 6:11 pm
To: priti r. /cs /bom hqc/r. Mgr; binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex
Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; deepak k. /tm /bom hqc/mgr
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Shipment still awaited??

From: mohammed junaid
Sent: 25 january 2018 17:29
To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com'
Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Team,

Shipment still not delivered

Anybody from team share the email id of m. D. Pl.???

From: mohammed junaid
Sent: 25 january 2018 17:05
To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Pl. Share the m. D. Email id?

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 25 january 2018 16:58
To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Dear junaid,

While we have already confirmed, that the shipment has been taken out for a priority delivery, mr. Deepak kothare head of bkc branch would call and speak with you as well.

Vide this mail i have copied mr. Kothare.


Warm regards,
Priti raikar regional manager - customer service  blue dart express limited
Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
[protected] | +[protected] | extn: 33319  [protected]@bluedart.com www.bluedart.com

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 please consider the environment before printing this e-mail. Save paper.

From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: thursday, january 25, 2018 4:52 pm
To: binny nair /cs /bom hqc/mgr; vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Ms priti,

As discussed, m. D. Email id???

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 25 january 2018 16:27
To: mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Dear mr. Junaid,

Further to our communication, we wish to confirm that the said shipment is out for delivery and same shall be delivered on priority.


Warm regards,
Binny nair│ manager – customer service │ blue dart express limited
Blue dart center, sahar airport road, andheri (East) mumbai 400 099, india.
 +[protected] ext 33336 f +[protected] │  [protected]@bluedart.com│ www.bluedart.com
Follow india’s most awarded logistics company on

 please consider the environment before printing this e-mail. Save paper.


From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: thursday, january 25, 2018 4:03 pm
To: vishakha c /cs/bom mtl/sr. St; suchitra. G /cs /bom hqc/sr. Ex; jayesh /ops/bom mtl/sr. Ex; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; priti r. /cs /bom hqc/r. Mgr
Cc: [protected]@flameproofequipments.com; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Adding : ms preeti raikar

As discussed inspite of chasing continously and a big team of blue dart in a mail comm. Still package un-delivered.

I assure you it is delibaerately being delay.

From: mohammed junaid
Sent: 25 january 2018 15:56
To: '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; 'aartig. [protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
Cc: '[protected]@flameproofequipments.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com' ; '[protected]@bluedart.com'
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Where is the shipment???

From: mohammed junaid
Sent: 25 january 2018 14:31
To: '[protected]@bluedart.com' ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Blue dart team

We have to connect the said shipment to sharjah with further process, re-packing and further documentation.


We can’t wait till you deliver by cob of the day

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 25 january 2018 11:03
To: [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com; aartig. [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Dear suchitra

Shpt is lying at mew only

E [protected]
Bkc 24-jan-18 mew flame proof / tata projects 001 25-jan-18 1044 mew shipment inscan

Vishakha r. senior staff // customer service.
Blue dart express c/o champion jointings pvt ltd
15, parsi panchayat road, andheri (E), mumbai 400 069. India.
 +[protected][protected]@bluedart.com www.bluedart.com

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From: suchitra. G /cs /bom hqc/sr. Ex
Sent: thursday, january 25, 2018 10:58 am
To: jayesh /ops/bom mtl/sr. Ex; sonam j /cs /bom mew/temp; sonam j /cs /bom mew/temp; manish. K /cs /bom mtl/a. Mgr; vishakha c /cs/bom mtl/sr. St; aarti g. /ops/bom mew/sr. St; g. Prashant /ops/bom mew/sr. Ex; mangesh /ops/bom mew/sr. Ex
Cc: [protected]@flameproofequipments.com; mohammed junaid; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Jayesh & team, ensure shipment delivered today.

Suchitra chauhan sr executive customer service  blue dart express limited
Blue dart center, sahar airport road, nr itc hotel, andheri (East) mumbai 400 099, india.
 +[protected]  ext 33017 &  [protected] |fax +[protected]   [protected]@bluedart.com www.bluedart.com

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1. Any shipment held up at the location for more than 7 days, then from 8th day demurrage will be charged.
2. Octroi/entry tax cannot be billed, it has to be paid by shipper in advance prior to delivery or paid by consignee at the time of delivery.
3. Topay pickup cutoff is at 1300hrs for all india and 1200hrs for kolkata topay pickup. All request received after cut off will be handled next working day. To-pay pickup schedule is 24-48 hrs from the date/time of token generation.

From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: thursday, january 25, 2018 10:14 am
To: jayesh /ops/bom mtl/sr. Ex
Cc: [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex; binny nair /cs /bom hqc/mgr
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Waiting for revert on below mail and waiting for the pkg. As well???

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

From: mohammed junaid
Sent: 24 january 2018 18:34
To: '[protected]@bluedart.com'
Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

The shipment supposed to connect for sharah today, who is responsible for delay???

Why the same not picked up yesterday as the booking placed well in time?

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 24 january 2018 17:27
To: mohammed junaid
Cc: neha ; [protected]@flameproofequipments.com; [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Good evening,

Team parcel is been picked up today from andheri (West) addres and same will get dispatch today evening for destination,,,

Pls find the awb no: [protected] for sakina 01 pcs


Thanks & regards,
Jayesh c pateloutbound operation - sr. Executive
Blue dart express limited
C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069 
' +[protected] * [protected]@bluedart.com www.bluedart.com 
Follow us on www.facebook.com/bluedart.official

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P please consider the environment before printing this e-mail. Save paper.


From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: wednesday, january 24, 2018 3:36 pm
To: jayesh /ops/bom mtl/sr. Ex; jophin g. /rev/bom bkc/sr. Ex; sachin s /ops/bom mtl/sr. Ex
Cc: neha; [protected]@flameproofequipments.com; suchitra. G /cs /bom hqc/sr. Ex
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Where is the pkg.???

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

From: [protected]@bluedart.com [mailto:[protected]@bluedart.com]
Sent: 24 january 2018 00:08
To: [protected]@bluedart.com; [protected]@bluedart.com
Cc: neha ; [protected]@flameproofequipments.com; mohammed junaid ; [protected]@bluedart.com
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Good morning,

Sir due to internal issuse pickup was keep moving from one warehouse to another warehouse due to addres confirmation,

Request you pls ask shipper to re register for tomorrow and get share the fresh token no: same will get handel positively


Thanks & regards,
Jayesh c pateloutbound operation - sr. Executive
Blue dart express limited
C/o champion jointings pvt ltd; 15, parsi panchayat road, andheri (E), mumbai - 400069 
' +[protected] * [protected]@bluedart.com www.bluedart.com 
Follow us on www.facebook.com/bluedart.official

Follow india’s most awarded logistics company on

P please consider the environment before printing this e-mail. Save paper.


From: jophin g. /rev/bom bkc/sr. Ex
Sent: tuesday, january 23, 2018 3:06 pm
To: sachin s /ops/bom mtl/sr. Ex; jayesh /ops/bom mtl/sr. Ex
Cc: neha; [protected]@flameproofequipments.com; mohammed junaid; suchitra. G /cs /bom hqc/sr. Ex
Subject: re: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)

Dear sachin/jayesh,

Pls ensure pick happens today on priority.

Thanks and regards,
Jophin georgebusiness development  blue dart express limited
3 - 12,, silver star apt, b/h central plaza, cst cross road, kalina, santacruz (East) mumbai 400 098
 +[protected] upto 74  m +91 [protected] * [protected]@bluedart.com www.bluedart.com

From: mohammed junaid [mailto:[protected]@tataprojects.com]
Sent: tuesday, january 23, 2018 13:40
To: jophin g. /rev/bom bkc/sr. Ex
Cc: neha; [protected]@flameproofequipments.com
Subject: blue dart : surface mode - pick up from flameproof - andheri (W) to tata projects ltd. Powai (Mumbai)
Importance: high

Blue dart booking ref : no. 35601 (Surface mode)

Dear jophin

Kindly arrange pick up through surface mode today evening as per details mentioned below:


Pick up address mr. Divyesh ferfa - [protected]
Flameproof equipments pvt. Ltd.,
"flameproof house" plot no. B-39,
(Near monginis), new link road,
Andheri (W), mumbai - 400053
Tel no.:[protected]/6697/6698
Email: [protected]@flameproofequipments.com

Delivery address tata projects limited.
Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com

Pic : mr. Mohammed junaid - [protected]

Date / time 23.01.18, between 3.00 - 5.30 pm

Details of packet as per attached documents

Account no
237790

Shifted to new office, address mentioned in the signature :
Thanks & regards,
Mohammed junaid logistics & scm |

Transocean house, 2nd floor, lake boulevard road,
Hiranandani business park, powai, mumbai - 400 076.
P:+[protected]. H/p : [protected]
www.tataprojects.com
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Blue Dart Express customer support has been notified about the posted complaint.
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Comments

Hi this Courier service very bad and customer care all so talking like animal all boy and girls no body talk very well so plz tell them all plz do there work properly
I was supposed to get the order by 20th jan 2018 and I still Didn't get the order 2 days later that.thr customer care executive is vaguely replying and the local courier station is not of any help too. So I
Recommend everyone not to use blue dart

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