Blue Dart Express — Waybill : [protected] didn't deliver till now / on time

Address:

Kolkata, West Bengal, 700082

Team,

This is like worst delivery experience with blue dart. There was a birthday gift that suppose to deliver on 12th july. But you guys not even able to deliver it on time on top of that update the delivery status with meaning less excuse. Phone number was given in the address section but your delivery boy not even call that number to clarify his doubt on address. Same address are given for others delivery too from blue dart only and that get delivered, then how come for this delivery your guy not able to locate the address.
This is not acceptable at all. Please start given value to user expectation.