Blue Dart Express — waybill - [protected]

Address:	Kolkata, West Bengal, 700070
Website:	Blue Dart

Ridiculous levels of service you guys provide! My package has been sitting at the blue dart and yet for 4 days no one has made the slightest attempt to deliver it. While i repeatedly complained and commented that i needed the package by a stipulated time period, you guys failed to carry a small simple package a few kilometers. Really amazed at the level of "operational excellence" that you boast of shamelessly, when you cannot even deliver a simple package. Not just that, you do not even find it important enough to reply to my complaints and queries. A midwife with a small scale saree business surpasses your level of efficiency. Maybe learn a few things from her. Not just the customer, but even the company has to suffer at your cost because of the shenanigans of your delivery boys with their whims and extreme stringent timelines. I did not know that i had to book an appointment of the delivery, who was not patient enough to wait for even 15 minutes while i returned after work, in order to receive something that was rightfully mine. And even after that, 3 days pass by and you guys, with your low intellect, could not find a simple way to send another person to deliver a simple package to a place only an auto ride away from your distribution center.