Blue Dart Express — Window ac delivered but without the front grill. This is just a fraud. Way bill no.[protected]. No response from customer service.

Address:	Chandigarh, Punjab, 160009
Website:	Blue dart. Com

Have sent the window ac through blue dart from bangalore to chandigarh and it reached on chandigarh on 16th june and since then for 4 days it was showing delay caused beyound control and when i inquired then finally it got delivered but in damaged box and after opening the box we found some major parts of the ac was missing. Have called customer service and the courier guys but apparently it seems all of them are part of these kind of fraud and by doing this, they make money by selling these key components of the machines.
I had paid for the insurance as well but these guys and not giving any solution as of now. Pls suggest what should we do and blue dart needs to know how their people are doing fraud and what solution they are giving to their unfortunate customers.