Blue Dart Express — Wrong information provided

Address:

Mumbai City, Maharashtra, 400062

Token number for your reference - 76951
Tracking number [protected]

I have been misguided by your executive that when i bring the shipment by air octroi will not be charged, i asked them what all documents they need. I have given all the necessary docs, even after asking i have told their will be no octroi. At the time of delivery i had to pay 4400/- inr + courier charges. This is not what we expect from blue dart, if your executives have half knowledge they should not speak. I have paid a huge amount to bring back my laptop which was not new. I want you to escalate this issue and give back my octrio money because its not our fault.

Reg
Divya - qad