Blue Dart Express — wrong remark given by delivery boy

Address:

Fortrune city, Pratiksha P22, Executive floor, Assangi, Behind NIT engg. College, Adityapur 2, Seraikela Kharsawan, Jharkhand, 832109

The delivery boy without visiting to site and updated records in their system that address not unlocatable/landmark. When i approached to main branch office at jamshedpur situated in kadma near ranikudar, the concern representative had refused to give delivery even after showing my address and id proof.
This is the second time, the delivery boy with out visiting to site, confirms that address is not locatable