Blue Dart Express — wrong status updated as "consignee not available"

Address:

Sonipat, Haryana, 131001

My bluedart courier was to be delivered today (31/12/2018) at my address.
Awb no : [protected]
I have been tracking the same online.
At 1:00 pm courier status is updated online as "consignee not available", which is completely wrong and unethical. Nobody has come to deliver at the address, as i, myself is present at the same address. I didn't get any call regarding delivery of this courier.
At 1:55 pm, i get an sms stating "you weren't available", which is ridiculous.
Its second time, it has happened.
Please get my courier delivered.
Also, please check why this dishonest practice has been followed by bluedart, due to which customers like us are being given pathetic service.