Bluedart — bank consignment not delivered after a week

It has been 6 days, after the date of delivery and the shipment has not been delivered.
Pathetic service. I have sent bluedart 3 mails, and around a hundred calls on almost all numbers i could find on the internet. They literally are the one of the worst people, in terms of customer service. No replies at all. Please bluedart, if any of you see this, do care to reply back.
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I have ordered in blue cart that product was not satisfied please cancel that

pakkirvamshidhar reddy's reply, Jun 27, 2018
returned that product i am not satisfied
I have not received my parcel from last 5 days and it is showing status as "undelivered shipment held at location" from 12th June 2018.

Can you please help me in getting this parcel at the earliest.

I have also not received any call from bluedart to confirm the address and other details

Can you please look into it urgently.

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