Bluedart — BlueDart lying on delivery status

Address:	Kolkata, West Bengal, 700156
Website:	www.bluedart.com

One of my Paytm order was getting shipped through bluedart (#ordered on 15th march). Everything was going smooth and bluedart tracking (#[protected]) reported that it arrived from Bangalore to Kolkata.

All of a sudden, on29th of march, I am seeing 'Consignee refused to accept the product' as status and the the shipment is headed back to Bangalore. They never called me, they didn't even bother to reply my message left at their customer care page.

Called BlueDart and their explanation is paytm cancelled it. Called Paytm, their explanation is bluedart clearly mentioned that you cancelled it.

Now I want to see through the end of this fraud. Any guidance is highly appreciated.