Bluedart — Complaint Regarding Repeated False Delivery Attempts and Non-Delivery of My Order

I am writing to file a complaint regarding my recent phone order placed through Cashify.
I paid **₹400 online** as an advance payment, and the remaining amount is to be paid through **Cash on Delivery (COD)** via Blue Dart.
For the past several days, the Blue Dart tracking page has repeatedly shown **"Out for Delivery"**, but the package has never been delivered. Instead, the delivery status is being updated with false remarks such as **"Consignee Not Available"** and **"Incorrect Address"**, even though:

* I have been available at the delivery address throughout the day.
* The delivery address provided is correct.
* I have not received any delivery attempt or phone call from the delivery agent.

This repeated pattern is highly concerning and gives the impression that the delivery is intentionally being delayed or mishandled. As a customer, I have already paid an advance amount and expect transparent and timely service.

I request that Cashify and Blue Dart immediately investigate this issue, ensure that my order is delivered without any further false delivery updates, and provide a clear explanation for these repeated incorrect status updates.

If this issue is not resolved promptly, I will be compelled to escalate the matter by filing a complaint with the appropriate consumer grievance authorities.

I look forward to your immediate response and resolution.

Thank you.