Blue Dart Express Complaints & Reviews

A Tailoring Machine was sent thru Blue Dart Express Limited, Satichaura chhack, Tulasipur, Cuttack, Odisha vide Wabill no- [protected], on 19/07/2024 for Rs.6861.00 to Lakshmannan, 25 A, Nagammai Veedi Vistaripu, Melakalkandar Kottai, VTC, Tiruchirapalli, Tamil Nadu- 620011 . As my sister had shifted to new address, Lakshmannan, New Mahalaxmi Nagar South, Plot no- 4/5, K K Kottai, Tricy-620011, Mob-[protected], it was informed to booking office...

3 of my shipments they are not delivering saying that pincode is wrong.
I have given to them landmark also.
Their toll free number and other[protected] /[protected]
is also not working.
local office phone numbers available online are out of order.
awb: [protected], [protected] and [protected]
I have mailed them several times.

My order - way bill no. [protected] is still not delivered and showing "Wrong Pincode, Will Impact Delivery" and "Shipment Redirected On Same Awb". Even though I have entered correct pincode and address and have ordered many things on the same address. Their office is just 20 min away from my address.

I am writing to express my frustration and disappointment regarding the delivery of my Dell laptop. I placed an order for the laptop on 12th July, and according to your tracking information, it arrived at my location on 16th July. However, I have not received any call from your courier services about the delivery, and I am still waiting to receive my package.

Despite my patience, I have not been contacted, nor have I received...

I have a Google pixel phone which was to be picked by Blue dart agent due to some repair issue.

The details is below.

Status and Scans
Location Details Date Time *
Vile Parle E-Tail Pickup Employee Is Out To P/U Shipment 16 Jul 2024 14:26
Vile Parle E-Tail Pickup Has Been Registered 15 Jul 2024 22:48
Vile Parle E-Tail Pickup Re-Scheduled 15 Jul 2024 22:48
Vile Parle E-Tail Pickup...

I sent a parcel from Bangalore to Raipur on Saturday 13th July by Blue Dart express. It was supposed to be delivered on 15th July i. e. today.
But instead of delivering, I am getting an error status that consignee's address is incorrect or incomplete. But no delivery person reached out or called me to check.
This is an issue that has happened before also with Blue Dart. The address is a valid address that always works well.

Respected sir
As per the sub i had made a order through vedix and shipment with the waybill no [protected] is still in transit but acc to the tracking id i had checked it was reached to the office 28/06/24 still cant delivered to me.
i called him through phone also but their ans is unsatisfactory.
They used to delay intentionaly as this is not the first time.
Kindly look into the issue asap.
Thankyou

Dear Sir/Madam,

I am writing to formally lodge a complaint against Blue Dart Express Services regarding the non-delivery and false delivery status of my parcel (Waybill No. [protected]). The parcel was picked up from Bhubaneswar Axis Bank on 24th May 2024, destined for Axis Bank Jeypore at NH 43, near Inspection Bungalow, Jeypore 764001, Dist. Koraput, Odisha.

Despite Blue Dart's tracking system indicating delivery...

Waybill [protected]

The parcel was supposed to delivered on 25th June, 2024. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible....

Hi, my credit card from axis bank was supposed to get delivered on 31st may 2024, shipment was out for delivery i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to reach out to me. That's why phone number is provided, right? Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this. And Axis bank support team is silent on this. Calls are also getting unnoticed.
I called bluedart customer service multiple times infact i called bluedart kota somehow and after listening to my concern they hung up the call i sent multiple email to bluedart and still no response i need my card to be delivered ASAP please help.

One of your employee Gourav Biswas, Contact No: [protected] in Kolkata.

He misguided me and took refusal otp from me on 27th May i.e Today in 5:15 p.m. by saying no is interested in picking up my order due to weather conditions. Now when its refused he is asking me to re apply order again. But the main issue is the complain cant be registered to the website again. So he screwed the replacement of my product. When I was trying to contact him back re ignored my call several times. Nether he is picking up my call nor responding back. He was arguing baseless.
Now I am too tensed, he is ignoring me. So I hope this complaint department of yours will take action and resolve my issue as soon as possible.

Hi,

I have ordered from Fastrack. My shipment was sent to coimbatore through blue dart courier. But I haven't received any update from them but they changed the status to office closed, unable to deliver...I'm really disappointed in blue dart service. They didn't even contacted me but changed the status like this and customer service is also not properly responded.. I'm really disappointed with your service. Please deliver my shipment as soon as possible in good time.

Tracking ID
[protected]
[protected]

Passport booked the through Blue dart in Gurugram... It is over 24 hours, it is not been picked up for shipment... While tracking it shows parcel not registered.
Secondly the courier consisting of passport was booked through Blue dart in Mumbai on 21st, it has reached the designated hub i. e Kgp but the delivery is still not done.
Such a casual handling of Important document like passport is not expected.

My shipment with Waybill No [protected] was out for delivery on[protected] but not delivered.

No one called regarding delivery and the shipment was marked "Consignee'S Address Incomplete/Incorrect", which is absurd as I have had shipments delivered from Blue Dart to this very same location multiple times in the past - and I dispute this claim.

If the delivery person is struggling to find my house, either call me in advance for instructions or just reach at the following nearby gym's address and call me (you have my number):

Beast Factory,
Shree shyam khatu complex,
Karwan Ki Sarai, Malsalami, Marufganj,
Patna, Bihar 800008

(Just google the address and you'll get exact location - reach here and call me, I will come and collect)

Not sure what the hassle is for, when Blue Dart has delivered to my doorstep several times in the past.

Out for delivery showing but not received delivery. I Need it urgent

WayBill [protected] : Consignee'S Address Incomplete/Incorrect

Please contact [protected]/[protected] on priority.

[protected] is the tracking number. They were supposed to deliver this yesterday before 4pm but has ‘misleading’ updates to the dated on 15th May at 8pm mentioning the delivery status as “Prohibited Area-Entry Restricted For Delivery” which is so bizarre and not true.
I still haven’t received the consignment and service is disappointing

Dear Blue Dart,

I am writing to express my disappointment and frustration regarding the delivery of my recent order with Miso by sonia. I placed the order on April 20th, and on April 28th, I received a call from a courier representative regarding the delivery.

Regrettably, I was not available at my office address during the call, as our office remains closed on Saturdays and Sundays. I promptly explained this to the courier representative, who assured me of a delivery the following day. Despite this assurance, I have yet to receive my courier.

Additionally, when attempting to track my package, I encountered an alarming message stating that the delivery address was incorrect or incomplete. I can assure you that the address provided during the order placement is accurate, and I have never encountered such an issue with previous deliveries.

This prolonged delay and the inconsistency in the information provided have severely impacted my trust in Blue Dart, and I am deeply concerned about the status of my order.

I kindly request your urgent assistance in resolving this matter and ensuring the prompt delivery of my order. Additionally, I would appreciate clarification on the status of the delivery address and steps taken to rectify any discrepancies.

Please treat this matter with the utmost urgency, as it has been almost half a month since I placed my order, and the lack of clarity or progress is highly concerning.

Thank you for your prompt attention to this issue. I look forward to your swift resolution and restoration of my confidence in Blue Dart.

Sincerely,

Sharukh A N
[protected]

I was supposed to receive my order on April 30, and got a message and OTP for delivery confirmation but got no call or any update, later that day night that status is updated as restricted area . There is no such restrictions.

My Blue Dart Courier, AWB [protected], was supposed to be delivered on 30th April but it wasn't delivered citing the reason "Consignee'S Address Incomplete/Incorrect".
I didn't receive any call, rather I came to know about it after I checked on the Tracker. When I tried to contact your customer care, it was getting disconnected. Please ensure the delivery of my order or else I have to escalate this on social media.
At least share the phone no. of Delivery agent, so I can share the address details with him.