Blue Dart Express Complaints & Reviews

My consignment from bank was booked on 19th Jan and supposed to deliver on 20th Jan. I started calling customer service from 22nd Jan and they keep on telling today the shipment will be delivered. But today (24jan), again i called them, they are saying location constraint. If location is constraint, either they should be knowing at the time of booking or during my calls to them. Giving wrong information all the time, keeping the consignment with them and enjoying, they dont know the importance of the consignment.

I am receiving a message that the OTP was not shared or was incorrect and so the courier wasn't delivered. But nobody even came to the door, neither did I receive any OTP. Blue dart never even made an effort to deliver the courier, and updated the status to delivery attempt failed. This is extremely unprofessional behavior from Blue Dart.

Hello,

My name is Hetal Gajjar. My courier dispatched from Navimumbai to Surendranagar on date 12 jan 2024.

My docet no. is [protected].

Delivery address mentioned below :

Ramniklal' House, Sathvara no dehlo, opposite Viram loj, Main road, surendranagar, 363001.

If delivery boy not found the address please contact on this No. [protected].

Bluedart waybill no.- [protected]
The company’s delivery persin did not even call me once before cancelling the delivery to locate the address. The address provided- A-808, tirupati regalia, phase 2, nandan euphora road, dashrath nagar, vishrantwadi, pune, pin- 411015.
The above address is correct as other parcels are also delivered on the same.
They can also try with the following alternate address-
A-808, tirupati regalia phase 2, survey no. 90, anand park, vishrantwadi.
Please help in resoving the issue.
My contact no. Is [protected]

I did not get calls or sms today and now it says its delivered but says cnee refused otp incorrect too???

Today my Axis bank credit card was arriving. Bluedart is the package handler. The shipment has reached Mumbai, and is out for delivery on 11th January, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

I couldn't receive both, i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to reach out to me. That's why phone number is provided, right? Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this. And oneplus support team is silent on this. Calls are also getting unnoticed.

Now i am getting an error status that consignee's address is incorrect or incomplete. And have seen people hardly get resolution to this issue, what shall i do?

Attaching the case screenshot.

If bluedart team finds it, please reach out to me. You have the tracking id. I am ready to come to bluedart office instead as well to gather the package if it works.

My address is :
Ravikant Yadav
Shree ganesh rahiwasi sandh, unnat nagar road number 2, prem nagar, goregaon west, mumbai 400104.

Landmark :
1. Siddesh hotel
2. Ankur bldg

If delivery boy even comes at the above landmark and calls me, the issue will be resolved. I will come up to gather the package.

HI
i received a parcel yesterday (11th Jan'24) through blue dart. while seeing the label and packing I felt this is a fake product. when discussed with delivery boy he said if you receive fake product you can return to blue dart hub and can take back the money paid. taking this assurance, I have paid the amount and taken the packet. After opening the parcel I see this is a fake item. i approached blue dart officer on duty at local delivery center (in Bala Nagar) he said he can't help in this case as i paid the amount to Delivery executive through GPay. I have few points to highlight hear.

1.because this product came through blue dart I believed this seller may be genuine.
2. Blue dart delivery boy also mislead me saying if I receive a fake item amount will be refunded if I approach local delivery center.
3. company like Blue dart for the sake of business how can they do business with fake companies.
4. the label sticked on the top of the box having no sender details.
Point number 4 says courier companies also involved in selling fake item and looting the general public money for the sake of there business.

My order for Laser distance Meter. I received a measuring tape.
Maybe I lost money by believing Delivery boys words, But my intention to raise the complaint that companies like Blue Dart can't do business with these types of sellers.
Product purchased through Instagram.

thanking you
Sreenivasan

Hello,
I am yet to receive my parcel and it's been 4 days. I tracked the parcel and it's been stuck at the nehru place hub since 8 january. It doesn't even take 40 min to reach my house from that place but it's 12 january today and still the parcel it not out for delivery...

From the past 2 days they are delaying my urgent parcel and today after making it out for delivery within 15 min they updated status as Prohibited Area-Entry Restricted For Delivery without even coming at my doorstep and without even calling me. My apartment is in the main Gurugram and every delivery person easily comes to deliver things. I need my courier dire urgently. I request you to please deliver my courier ASAP. My contact number is [protected]. I am attaching screenshot also. Please help me and deliver my urgent courier or else I will go and take it.

Hello,
I had sent package from Delhi to Lucknow on 3rd Jan 2024, however the package is still not delivered. The status shows as "Shipment Detained By Regulatory Authorities" waybill no: [protected]
I don't understand the reason for it and this courier was shipped with Bluedart as I wanted urgent delivery by paying premium fees. The package contains 3 body warmer for my uncle who is suffering from severe medical issues and is not allowed to use heater. I tried to order the product online, but the delivery time was 5 days, so I bought from Delhi and sent by bluedart so that it could be delivered urgently. This is highly disappointing and it has impact on the health. Kindly look into this and get in delivered within 24hrs.

I've bought a mobile cover from Zapvi.in and the delivery agency is Blue Dart.
The product had to be delivered on 26th December, 2023.
But till now it hasn't been delivered.
I've contacted too many times but every time I contacted to seller & delivery agent, they said that, my product will be delivered immediately....

My consignment status is showing "Cnee Refused Id/Otp Not Shared-Incorrect".

There was no call or message from BlueDart regarding this delivery.

It was supposed to be delivered today (2nd Jan 2024), but now i am seeing this status.

Waybill No: [protected]

Request you to help me with this.

Thanks,
Myukh...

This is highly frustrating to see that bluedart first delayed the delivery and then after 2 day delay when the delivery guy took it out for delivery, without even coming to my place, mentioned my place to be – “prohibited area-entry restricted for delivery”.
First of all my area is not a quarantined zone, second your delivery guy did not even try to contact me on my phone, so he call tell me the issue.

He took the parcel to deliver out at 2.26pm on 27 December without even attempting to deliver, he made those comments.
Is this what bluedart has become - cheat. This was a very important parcel to me, your delivery guys are just playing around.
Can anybody tell how he decided that my area is prohibited for delivery when flipkart and amazon is delivering to my house almost everyday.

I need the parcel to be delivered immediately and if your guys are unable to come give me his contact number or place where i can go and pick-up as you guys are unable to do your job.

I need my parcel urgently and the status for delivery changed to Prohibited Area- Restricted for delivery without even attempting to contact me while the area is not prohibited

Hi,

I bought a mattress from the sleep company and the related courier is coming from Mumbai to Noida.

Today, 16 December the delivery should happen but it didn’t.

Tracking number is: [protected]

Note - When i tracked current status of my courier, it is showing customer requested future delivery (where I haven’t done this yet)

How can Blue Dart mark any issue...

I received a message from bluedart stating that the consignment with waybill no: [protected] was dispatched.
Till now, i didn't receive any update. Today i tried to track the consignment status, the tracking details showing that the courier person tried to deliver the courier saying that the Cnee Refused Id/Otp Not Shared-Incorrect. I didn't receive a single call/sms from them regarding the delivery....

I had opened the IDFC first bank account and it's welcome kit was courier through Blue Dart. But it took delay in shipping with wrong date of delivery. After 2-3 days, now status showing that prohibited area-entry restricted for. The parcel is important for me as I don't know how many days I am here to the location, as I a traniee. I hope sudden action would be taken for it.

This is high value package waybill#[protected] which surprisingly has been documented in its status as delivered. However this is not received.
Despite repeated calls to the delivery person, no response has been received. Also, several calls to customer service e has not prompted any action

Please look into ASAP or arrange for refund of item value.

Thanks

How long does it take to come out from the delay? It is showing continuously for 12 hrs
AWB no. - [protected]

How long does it take to come out from the delay? It is showing continuously for 11-12hrs.
AWB no. - [protected]