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Boat — Bassheads 100 | Never received after pickup for replacement

I raised a complaint (Ticket no. 1208737) on 22nd june 2020 when my boat bassheads 100 earphones stopped working. They picked up my earphones on 29th june 2020 via delhivery (Courier service) tracking number :[protected]. Since then i haven't heard back and haven't received my earphones either.
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