Boat — BoAt Airdopes 381 Bluetooth Headset

My boat Airdopes381 black were not working but were still in warrenty so i registered my conplaint with boat customer service, they attended my complaint and send a delivery boy fron expressbees for collecting my earphones. After continuously tracking the earphones for 15 days, i found that the product has been wh handover but i haven't received my earphones!!!
I want my earphones back.
Today 21 days complete write my compain
Boat said that at the time of complain 10-12 we provide ur replacement. I tried to call them and mail them but but they are not responding to me what should i do

ticket number 2332803
Awb number[protected]
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