Boat — boat partypal 600 - poor quality and poor customer care response - unresolved

I am escalating the unresolved issues with my boAt PartyPal 600 speaker, which have persisted for the last three months despite multiple complaints. Reference ticket numbers: 60415864 and 61850276.

No service engineer has visited to diagnose or inspect the device, yet support insists on ordering a spare part without proper assessment. This lack of on-site service and resolution has caused ongoing inconvenience and frustration.

I request immediate arrangement for a technician visit, full diagnosis, and repair/replacement under warranty.

Order Details:
Order Number:[protected]
Order Date: 04.05.2025