Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
I got the boat Airdopes Plus 311 from their official site back in March. Everything was fine for a few months and then the right earbud suddenly stopped charging. I felt angry thinking that now I will have to run behind service centres. But I noticed there was an online warranty claim option, so I applied and they approved it quite fast. I uploaded a short video and the order ID on the Boat website, and they verified it the same day. Pickup...
I am escalating the unresolved issues with my boAt PartyPal 600 speaker, which have persisted for the last three months despite multiple complaints. Reference ticket numbers: 60415864 and 61850276.
No service engineer has visited to diagnose or inspect the device, yet support insists on ordering a spare part without proper assessment. This lack of on-site service and resolution has caused ongoing inconvenience and frustration.br...
I, Mithran, hereby submit this complaint against boAt Lifestyle (Imagine Marketing Limited) for providing a defective product and failing to resolve the issue even after a warranty request and replacement.
Product & Purchase Details
Product Name: boAt Airdopes ProGear Active Black
I bought boAt Nirvana Ivy Pro a month back. I like its features and looks but one issue was that the noise cancellation felt inconsistent in crowded areas. I was about to raise a ticket but tried updating the firmware through the boAt Hearables app on my bro’s suggestion, it started working fine. It blocks external noise pretty well....
My boAt Rockerz 255 Pro+ was giving trouble after just a month. The music kept breaking and even a slight increase in volume made it sound all cranky. I was honestly so upset because they were new and I enjoyed listening to songs while wearing them. Luckily they were still under warranty, so I went to the boAt official website, filled out my details, and the claim got approved fast. Within three days, I received a new headset and touchwood,...
Hi,
I ordered a boat airpodes 181 pro wired headset from boat official website. Also paid the amount through SUPERMONEY and transaction was successfull but I didn't get an reply or message from email or SMS. I have the order ID in SUPERMONEY transaction slip but when I placed that order ID number in the "track my order" in boat website it is showing as no order is placed .
Ordered through Boat website and I didn't receive...
I bought the boAt Chrome Horizon in May 2025 but didn’t use it much as I was out of station. When I came back and finally tried it, I noticed I couldn’t hear anything during calls. I thought the watch was faulty. I called customer support but couldn’t connect to an agent the first time. I tried again and luckily got through.
I told them about the problem. They asked me to reset the watch, but that didn’t...
I’m happy with how fast boAt handled my warranty claim this time. I bought this boAt Storm Infinity, this year. The mic was not working properly, it had some glitch, so I raised a request through their website. Within a day, they arranged a pickup from my home, and in less than a week I had the replacement. The watch is really good with a 15-day battery, Bluetooth calling, IP68 rating, and detailed health tracking. The packaging looked...
I have boAt Airdopes Plus 311. I got it as a gift from my sister. I do not understand technical things much but I had an issue with one side of the airdopes not working. My sister purchased it through Amazon. The delivery was quick and I liked the packaging, it was premium. I used it for like 2 months and then suddenly I noticed the right buds had some issue. I went to their website to raise a complaint but noticed they had a troubleshooting...
My boAt headphones started giving mic issues after a few months. People on calls kept saying my voice was too low or breaking, and I thought the product had glitch. I remembered seeing many mixed reviews online about boAt service, so I wasn’t very hopeful. I raised a complaint through their website anyway.
To my surprise, the process was quite simple. They just asked for invoice copy and a short video showing the problem....
My boAt Stone speaker was not charging properly and I thought the battery had gone weak. I called customer support and kept telling them it must be a battery issue. They asked me to try with another cable once. I didn’t listen at first but later I tried and it worked. The speaker is charging fine now and sound is still as good as before with clear bass and long backup....
I got boAt Airdopes Supreme last year and just paired them straight to my phone. The appearance is very good and looks classy. But whenever I played songs, they kept pausing on their own, even with a slight touch on the bud.I thought it was some defect. I called customer care, they told me I have to download the boAt Hearables app. I did it and after installing, I switched off that in-ear detection thing and the pausing stopped. It worked...
I bought boAt Rockerz neckband 7 months ago from Amazon. Performance and features are good. The voice was clear and I was happy with it. A few days ago I faced an issue with its charging. I don’t know how but it suddenly stopped charging properly. I had 1 year of warranty with the product so I contacted boAt customer support. They heard my problem and guided me to a nearby service centre. They repaired it the same day without any extra...
I ordered boAt Lunar Vista from boAt official website last year. I liked it lookwise and features were also nice. But its heart rate sensor seemed faulty when I used it during my workout. The readings were not correct, sometimes it was showing 50, sometimes even less. I even compared them with my brother’s watch to be sure and my watch had some visible issues.
Everything else was working perfectly so I went to the service...
I’ve been using boAt products since my college days back in 2017, so I’ve seen how their service has changed over time. Earlier, if something went wrong, I had to visit the service centre and then wait for weeks to get anything done.
This time, I tried their online warranty claim, and it was a completely different experience. I raised the request on their website, they picked up the product from my home, and...
I have bought boAt 2025 launch Airdops plus 311 through amazon on 2 september and it was delivered on 5 september. Those were working fine two weeks but after that left piece of airpods stopped working. I have tried everything to make them work but it is still not working. I want boAt company to replace them as soon as possible or fix them. From amazon it was sold by Clicktech Retail Private Ltd. The problem is for both airpods not one....
This is to put you on notice that my wife purchased a boAt Storm Infinity Smart Watch Active Black (Model WA0013, Serial No. MJA06687734, Bill No. UGN-F-SIDA1476 dated 07/09/2025 from Vijay Sales) which is under warranty. The watch has failed to charge and remains unusable despite repeated visits to your authorized dealer and attempts to contact customer care.
You are hereby called upon to register my complaint...
I came across an offer for the below product:
Product: boAt Stone Bujji (Kalki Edition) - Portable Bluetooth Speaker
Offer Price: 999 (after applying redeem code)
However, after applying the given redeem code on the checkout page, the final price is shown as 1, 099 instead of 999, which is 100 extra.
Kindly look into this issue and help me avail the correct offer...
I purchased wired earphones from Amazon having 2m length. These became non functional within 2 months. I again purchased 1.5m long one but these too became non functional in 3 months. Now these are lying with me . I want to send them for your analysis to find out the reasons so that these can be improved for future products....
Bass headset 100 black left headset stopped working, product bought on 22nd May 2025, logged a complaint on 12th Aug to claim warranty upon ticket id[protected]. It got closed based on a false statement that there was a invoice date mismatch, clarified with the customer support team found it was their system glitch and they will resolve it in 24-48hours however it has been more than 10days and no call received from the escalation team, Have been following up with them and every time I am asked to wait for 24-48hours. I have also highlighted about their pathetic customer service support on social media but no response received.
boAt customer support has been notified about the posted complaint.
![Generalindia.com / ETA General [EGPL]](/img/no-image.png)