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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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boAt reviews & complaints page 3

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Purchased date 25 Jul 2023 and since then right earpiece is not working and post sending to service center getting weird remarks as damaged product, working fine but no efforts seen on the product repair or replacement today again on 12 Oct received the ear piece in same condition called up service desk and they said according to reports of test carried they are working why would i keep complaining if it is working why don't u guys understand....
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ashish157
Oct 12, 2023
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Rockerz 450 pro cracked during my normal use

Hi, bought rockerz 450 pro headphone. it's cracked during my normal use within 6 months. I know there is no warranty for physical damage. But it happened during my normal use and within 6 months. But they deny my warranty because of physical damage. My concern is that It should last for at least a year. There is a reason i bought rockerz 450 pro. I bought it for long lasting. I could also buy cheap headphones than this. Please do something...
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Abendrotskies
from Lucknow, Uttar Pradesh
Oct 6, 2023
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I'm complaining about the product of Boat Airdopes 131 black : charging and battery issue

Website:boat.com

I'm really disappointed to see the boat Airdopes 131 I bought in Mid of June have already been showing defect in just three to five months of spans . Last time complained about the product not charging the buds were not working and got it replaced through online warranty claim but seriously they are so lethargic since the day I received the repaired product the buds were fine but the right earbud is not charging in the case they haven't replaced...
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Address:RADHA RAMAN TEXTILE MARKET SURAT, GUJRAT

I am not able to register online complaint on BOAT official website.
I have been trying to register a complaint for warranty claim for the last two weeks but some error occurs and I am told to try again tomorrow.
I had purchased the product of BOAT company and it has one year warranty, only three months have passed now,
BOAT Company's online warranty claim system is not working.

मैं BOAT की ऑफिसियल...
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satish kuamr 112211
Sep 29, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality issue

Boat rockers 450 pro Aqua Blue in colour has been broken due to bad manufacturing quality of the product, i have been using it from past 4-5 months and have cared for it a lot it has been broken without any external pressure applied on it or due to mishandling or misuse ; it has broken completely due to bad manufacturing quality of the product and i want the replacement of the product as soon as possible...
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vigneshjariwala
from Salem, Tamil Nadu
Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its 10 days still product not dispatched

Address:2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi, Delhi 110016

On[protected] I placed order for 2 smartwatch its 27th today and they still dont dispatch the product and they are even refuding to cancel the order. And moreover customer care agent keep replying same thing that you compalint has been escaleted and still issue is not resolved. If try to cancel from account it just says please try again later. These type of behavior is not accepted we consumer trust these companies and they dont even take...
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___Sumit__
from Gurugram, Haryana
Sep 27, 2023
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Ticket no.-37680444. Blades missing of new product received under warranty.

I have claimed warranty for my product as the blades of the product were not working properly and were in warranty period. The agent collected my product for exchange but after i received the product it had 3 blades missing. Help me as soon as possible by delivering my missing products....
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Sridhanush
Sep 26, 2023
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Boat smart watch - warranty claim issues

Address:Boat company

I have applied for warranty claim on boat service...my issue on the watch is button not working... I've received an email that my watch has physical damage on screen...which has never been...these courier fellows might broke the watch while shipping ...atlast I'm the one who's on trouble .. my money on the product totally wasted...I'm not going further buying products on boat...my ticket number is 39043777. If someone seeing this please help...
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himanshuattri4
Sep 26, 2023
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Damaged Product Delivered and denied to replace it

Address:119/28 Jawahar Nagar Sonipat ,131001

I ordered the boat rockerz 255 pro black from the boat website on 26th August 2023 with prepayment and I got the delivery of product on 29th August 2023 but when I unbox the product it was a damaged product and immediately I put the request for the replacement and they assign the courier company Xpressbees to pick up my product but the courier company refused to pick up my damaged product as they said they got the image of non damaged product...
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r_a_k_e_s_h88
from Patna, Bihar
Sep 24, 2023
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Regarding warranty claim

I request warranty Claim against Boat Stone Grenade Speaker on 20th Sep. But did not receive any notifications yet. It shows that it will take only 2 days to solve any Request, but there are 4 days gone, and I did not receive any such responses. As I need this product in emergency, i here request for it. My ticket ID is 39029306....
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Himanshi30771
from Jaipur, Rajasthan
Sep 23, 2023
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Product got stolen

Address:Mansarover Jaipur

I got my airdopes from Amazon and today it got stolen . Please help me to track my stolen earbuds...
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K
kivuohs
from Kolkata, West Bengal
Sep 22, 2023
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BoAt Airdopes 131 Iron Blood

I have bought this headphones on July and it has been just 2 months that the earbuds are not charging properly. The earbuds are not getting charged while the charging case is fully charged. Also the colour of the pogo pin got faded....
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Gyani rajbhar
from Naihati, West Bengal
Sep 20, 2023
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Boat airdopes 141

Address:North 24pgs ,Kolkata, wb
Website:Boatlifestyle.com

When i reach boat complain register page, and i fill all detail for register my complain..and i shaw screen shows complain limit exceeded...but i purchased my eardopes last 6-7 month ago..and i cant claim my warranty so plz help me😌...
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Sheetal Khanna
Sep 6, 2023
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Boat airdopes missing in parcel

Address:Sd 479, tower appartment, pitampura,Delhi 34

Dear Sir,

I am writing to express my deep disappointment regarding my recent order, #5325950, for the Airdopes 161 Pro, placed on September 1st, 2023.

Despite receiving confirmation emails on September 2nd that my order had been packed, I discovered upon opening the package on September 5th at 8:15 PM that it was EMPTY. There were NO AIRDOPES INSIDE, only the charging cable, warranty card, and stickers.
br...
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Order id - 5253462EX1

My replacement product is not getting delivered even after the defective product was picked up 12 days back . Talked 3 times on customer care and didn't get satisfaction.....
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Mak$$77
Sep 4, 2023
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Product not getting delivered

Website:boat-lifestyle.com

I had ordered boat airdopes 131 on 15h august 2023 but they came defective. I filed for replacement and the defective product got picked up on 24th august 2023 . But till now I have not received the order yet and it's 12th day today . I have talked to the customer care service 3 times but theere has not been aby update ..I can't even track the product and I can't cancel it .. It's nearly one month since I placed my order ..

Order...
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Param00
from Faridkot, Punjab
Sep 4, 2023
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Break the product and reject the claim

Right side of my airdope161 was not working so i claimed for warranty. They picked the product accepted claim, repaired, and delivered back but the product was not repaired so i have to send again but this time there was no update for 7 days. After 7 days says your product is damged and don't accept any claim. Ticket id 37799652...
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Dr Arpita mukherjee
Sep 2, 2023
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Boat speaker stone1000

When I register warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which was not physically damage and now when my product arrive at the company I got a email that product is physically damage and warranty claim is rejected .
I brought the speaker from Amazon and if it was damaged...
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Dr Arpita mukherjee
Sep 2, 2023
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Boat Bluetooth speaker stone 1000

When I register warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which was not physically damage and now when my product arrive at the company I got a email that product is physically damage and warranty claim is rejected .
I brought the speaker from Amazon and if it was damaged...
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Aakash Sharma 07
from New Delhi, Delhi
Aug 29, 2023
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Rockerz 450 pro

My boat rockers 450 pro black in colour has been broken due to bad manufacturing quality of the product, i have been using it from past 6-7 months and have cared for it a lot it has been broken without any external pressure applied on it. it has a crack on slider due to bad manufacturing quality of the product and i want the spare slider of the product as soon as possibel...
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