Boat — Boat replacement of bluetooth wireless sports rockerz earphones

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boAt Customer Care
boAt Lifestyle
Customer satisfaction rating: 15%
Submit a Complaint 659
COMPLAINTS


boAt Customer Care
boAt Lifestyle
Website: www.boat-lifestyle.com
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Address
C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks: Next to Jay Coach

Customer Care Phone Numbers and Contacts
Phone:
+[protected]
up 224 down 215

Additional info
New Delhi
Tarun Gupta # Gupta Cell Net, E-10/1, Block E, Main Market, Hauz Khas, New Delhi, Delhi 110016

Bengaluru
Tejaswini / Mahesh # Ninza Distributors #2, Apsara, Poojarappa Garden, Basappa Road End, Shanthinagar, Bengaluru 560027

Kolkata
Mahaveer Dugar # Lalani Infotech Ltd, 1a, Khetra Das Lane, 3rd Floor, Kolkata 700012

Guwahati
Talukdar # Lalani International, Umang Commercial Center, Palton Bazar, Guwahati 781008

Ranchi
Vikas Tak # Lalani Infotech Ltd, harbans Cottage, singhi Marg, Pee-pee Compound, main Road, Ranchi 834001

Raipur
Jayant Lalani # Lalani Infotech Ltd, opp.millenium Plaza, Ground Flr, g.e.road, Old Banstal Raipur, Chhattisgarh 492001

Bhubaneswar
Anusaya Manjhi # Lalani Infotech Ltd, B-7, Saheed Nagar, Bhubaneswar751007

Submit a Complaint
Customer satisfaction rating
15
%
StatisticsView Statistics
Complaints659
Pending4
Resolved87
Load So far so good - The company responded to our notifications and is working on resolving complaints.
boAt related photos (368)
Payment get successful but my purchase was not confirmed
Product not replaced since 40 days .No customer support.
no proper assistance by boat for queries regarding the replacement of the product.
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boAt Complaints & Reviews
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Boat — One of my ear speaker is damaged
anujgau on Jul 7, 2020
Sir,

I did bluetooth purchase date on[protected] model number BOAT ROCKERZ 255R and after 2-3 month there range was degraded and after 1-2 month one of my ear speaker is damaged.
I hope your team doing well as soon as possible.

Thanks and Regards
Anuj Gautam
Mob. No. [protected]
Read full review →
Complaint comments Add a comment Complaint category Electronics & Appliances
Boat — Payment get successful but my purchase was not confirmed
Arshaque Salahudeen on Jul 7, 2020
On 29th june 7pm i purchased boat Airdopes 402 for Rs 1799 through my upi. Its been a week still no response from merchant about refunding my money back

Payment get successful but my purchase was not confirmed
Read full review →
Complaint comments Add a comment Complaint category Online Shopping
Boat — Product dispached issue
[protected]@1 on Jul 7, 2020
My ticket no is 1122572. My earphone picked up on 1st june . Last update i got was replacement product dispaching soon on 24th june. Now it's 7th of july and there is no further update . when will i get my earphone ???
Pls Reply ...
Hide full review →
Complaint Status

[Jul 07, 2020]
boAt customer support has been notified about the posted complaint.
Complaint comments Add a comment Complaint category Mobile Handsets


Boat — Product not replaced since 40 days .No customer support.
anishaverghese1 on Jul 7, 2020
Its been more than 40 days since I have raised a request to replace my boat earphones. The product was picked up at 9th June...
Complaint category Electronics & Appliances
Boat — Replacement Product boAt Rockerz 255-Ticket Logged 1175782
sainitanuj29 on Jul 7, 2020
Dear Team,

I am continously asking for My product boAt Rockerz 255 that when I will receive my Replacement...
Complaint category Electronics & Appliances
Boat — I am complaining about my boat earphone 225
Sani Sardar on Jul 6, 2020
My earphone mic was not woeking, so i raised complaint on 28 may 2020and product is picked on 3rd june 2020, after tracking my shipment it shows whhandover from[protected], its been 37days still no update from boat.

Please help here i want my headphone as early as possible...
Ticket no. Is 1129294...
Read full review →
Complaint comments Add a comment Complaint category Products & Services
Boat — boat rockerzz 255f active black bluetooth wireless earphones

I had raised a complaint on 23rd june, 2020 for my boat rockerzz 255f black bluetooth earphoned as the the right side of the headphone was not working. Boat recieved the complaint on 25th june, 2020 and ticket no. Generated.

The ticket no: 1213377

After that on 26th june, 2020, one executive from xpressbees delivery took away the headphone from me to reach its destination.

Awb no:[protected]

And on 3rd july, 2020, when i checked for the shipment status by using the awb no. On the xpressbees website, it is showing the shipment status as "dto" and "whhandover".

But from boat's side there is no response/update or notification to me as they recieved my headphone or not. Please notify me about the product reached to you or not and solve the issue of the headphone and enable the replacement as soon as possible.

Thanking you,
Pragati singh