Boat — boat rockerz 255 service under warranty

I raised the ticket # 1075350 on 24th april

Considering it was lock down in mumbai and pune, i wasnt really sure if they would respond. But they did! And pickup was arranged immediately.

It was picked up on 5th may and tracking services showed it reached mumbai on 20th may.

Being understanding customer and citizen, i gave them enough time to respond. Its around 5 months and there is no response whatsoever!

I tried reaching out to the numbers given below, which i found in the email communication as well as through my research over internet and websites.

1. +[protected]Received in email, only voice message as response which says item picked up)
2. [protected] (Xpressbees - tracking for pickup and delivery)

The lease expectation was to keep us posted through email or phone call about the status! Which even small scale business in pune are doing by providing cell phone to their executives!

I need my earphones replaced since they are in warranty asap!