Boat — boat rockerzz 255f red bluetooth headphone

Address:

13, M. R. Road, Khalpara, Siliguri, Dist: Darjeeling, Pin Code: 734005

I had raised a complaint on 21st june, 2020 for my boat rockerzz 255f red bluetooth headphone as the the right side of the headphone was not working. Boat recieved the complaint on 22nd june, 2020 and ticket no. Generated.

The ticket no: 1204286

After that on 23rd june, 2020, one executive from xpressbees delivery took away the headphone from me to reach its destination.

Awb no:[protected]

And on 3rd july, 2020, when i checked for the shipment status by using the awb no. On the xpressbees website, it is showing the shipment status as "dto" and "whhandover".

But from boat's side there is no response/update or notification to me as they recieved my headphone or not. Please notify me about the product reached to you or not and solve the issue of the headphone and enable the replacement as soon as possible.

Thanking you,
Anukul paul