Boat — Boat Smart Watch Battery issue

Address:

Amazon

Watch Charging is getting drains very soon without any use as well and this was from the date of purchase.
I tried from the
https://warranty.boat-lifestyle.com/complaintregistration, but showing
below message from last few days.

Our limit to process claims has been exceeded. We request you to try
again tomorrow,

Very pathetic support Boat is having, I am trying for warranty support since last 3/4 days