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Updated: Apr 8, 2026
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R
ramesgow
Aug 5, 2023
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I have bought boAt Atom 83 airdopes from boAt official site (order number[protected] and i raised a complaint with boAt customer saying the same. They arranged for the pick up from agent also it was mentioned agent will first verify the product and then only he will pickup the product from me incase of any damage he will return it at the same time. But in my case product was good agent took the product and shared with boAt service centre. Today i received whatsApp message from boAt saying your product is damaged that too my complaint was raised for the pairing issue. My question is, if the product is damaged then why did the agent pickup the product from me and as mentioned he will not pickup incase of any damage. If at all boAt mentions product is damaged then it must be damaged by agent it self which boAt responsibility. I request boAt to help me with the same new product in which paiiring works.
boAt customer support has been notified about the posted complaint.
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    A
    ashley jude joseph
    Aug 3, 2023
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    Address: WEST PANNSCHEEL NAGAR

    Neckband earphone
    mane ek complaint kiya tha july 28 ko ki mera ek earphone me one side is not working
    i was not recived my replacement product : One / Both Side not working
    please give my Original Product.
    boAt customer support has been notified about the posted complaint.
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      D
      Dhanraj siddh
      from Banswara, Rajasthan
      Aug 2, 2023
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      I have ordered the Boat storm watch on Dec 15, 2022. The product was sent for warranty claim (ticket no[protected]. The product was picked up on July 10, 2022. Now Boat had refusing to dispatch back the product (with or without warranty claim). First thing they are claiming the invoice is tempered. I raised complain again which got approved and product got picked up. Now i couldn't see any update on tick so reach out to dell by mail or call, they didn't response to mail addressing same and on call, they denied helping.
      I am seeking support here to get my product back.
      boAt customer support has been notified about the posted complaint.
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        S
        subhasis7521
        from Puri, Odisha
        Aug 2, 2023
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        Address: KAKATPUR

        I have problem with my boat airdopes 163. after use of 1 month i detect problem in product. the left side ear buds after full charging when uses it after 10-15 minutes it turn off then put it charge agian and i face same problem.i gave for it waranty claim.they said that my product ear piece damaged.but i sure that i dont dmaged it. i need replacemnt on it .dont want to the damaged product.
        boAt customer support has been notified about the posted complaint.
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          A
          alaspuresujay
          Aug 1, 2023
          Aug 5, 2023
          This thread was updated on Aug 5, 2023
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          I raised complain (id[protected] with Boat for my earphone on 18 July.
          my product was picked up in 2-3 days. and after 5 days (24 july) i received email that my warranty claim got accepted and they will ship the replacement within 5 days. but today is 1 Aug still not received any update on dispatch.

          I sent multiple mails to them. No one responding.

          I tried to calling the customer support number, but their employees are saying that they don't have any update on the product and hung up the calls.

          Boat if you don't want to replace the product please send atleast my old product back. You are taking money and you are taking the product also. What is this?
          boAt customer support has been notified about the posted complaint.
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            A
            alaspuresujay
            Aug 1, 2023
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            I registered a complaint (ID:[protected] with Boat for my defective product. They picked up my product and tested. I received mail 4 days later that my warranty claim got accepted and replacement will be shipped within 5 days. but its been more than 10 days no update after that.
            I have sent multiple mail to them no one is responding.

            When I am trying to call 1/10 call get connected after that also their employee is saying they don't have any update on product and can't help and disconnect the call.

            Very pathetic service.

            I am still waiting for the product. If you don't want to replace at least return my old product.
            boAt customer support has been notified about the posted complaint.
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              P
              Paresh0811
              from Mumbai, Maharashtra
              Aug 1, 2023
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              Boat Smart Watch Battery issue

              Address: Amazon

              Watch Charging is getting drains very soon without any use as well and this was from the date of purchase.
              I tried from the
              https://warranty.boat-lifestyle.com/complaintregistration, but showing
              below message from last few days.

              Our limit to process claims has been exceeded. We request you to try
              again tomorrow,

              Very pathetic support Boat is having, I am trying for warranty support...
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              K
              Krishnakumar Subramanian
              Jul 31, 2023
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              Hi,

              My headphones are not working on one side.
              When I try to claim warranty through the website it says limit exceeded.
              I tried yesterday, it says limit exceeded, tried today as well it says same
              I'm sure its going to say the same tomorrow
              Do you want me to do it daily?

              Warranty period ends in 17days, so they want me to do the same for next 17days, after that you are going to say, the warranty period is over. I know this is what going to happen
              i cannot to do that daily
              Pls take this forward to concern team .
              boAt customer support has been notified about the posted complaint.
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                A
                Abhi?
                from Amravati, Maharashtra
                Jul 30, 2023
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                I complaint about my Rockerz 255 pro on 20th july 2020 and, it got approved on the same day.

                And on the other day on 24th july courier guy took my headset.

                on same day 24th of july i got an update from boat that they got my earphones and is in testing phase

                On 24th july i got another two updates that a replacement earphones are issued and will be dispatching soon

                Today is 30th july and i din't received any updates on dispatching or any kind of delay in delivery.

                I want my earphones its very urgent
                Plz 🥺 send my earphone.

                The ticket no. Of my complaint is : 35568377
                boAt customer support has been notified about the posted complaint.
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                  A
                  Anand S Badiger
                  from Hubli, Karnataka
                  Jul 30, 2023
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                  Dear Sir/Madam,

                  When ever i go for walk and jogging in morning 4 am after 15 to 20 minutes the display starts getting darker..
                  When i come home and charge it, then it will work normally. Some times it will get total display off.
                  boAt customer support has been notified about the posted complaint.
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                    V
                    [email protected]
                    from Powai, Maharashtra
                    Jul 27, 2023
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                    Boat company rejected my warranty claim because of there fault, I send different product but in testing different product show how can it's possible and courier partner also take so much time to travel . Ticket number[protected],
                    @RockWithboAt

                    @amangupta0303
                    boat fraud
                    boAt customer support has been notified about the posted complaint.
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                      E
                      esteemedyash
                      Jul 25, 2023
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                      On 21th julyy boat airdopes 141 are being checked by company and they got damaged as in result so they've initiated the replacement they're saying "Replaced Product order is been generated and will be shipped within 5 business days." But there's no update it's been 4 days i need earbuds very urgently because I've so many work to do because I'm student and there's no extra earphones to me. So please dispatch my exchanged item very soon.
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Shrivastava Anshu
                        Jul 25, 2023
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                        Hi team,
                        I have bought boAt Airdopes 131 on 13 Jan 2023 and after 6 months one side of airbuds stopped working. I have raised warranty claim on 19 July 2023. Today on 25 july 2023 they rejected my warranty claim saying the product is damaged. I have sent my airdopes in a very well condition, even courier partner also inspected and then after inspection i have packed it in a small box as per the instructions.
                        Now they are saying the product is damaged, how can it be damaged when the courier partner also checked it.
                        Please execute proper investigation on this, i have sent the product in a well condition.
                        They have now damaged my product and rejected the claim so that i can not claim the warranty.

                        Please look into this. Please investigate it properly and check it with courier partner also.

                        Thanks
                        Anshu
                        boAt customer support has been notified about the posted complaint.
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                          H
                          Harshal Tandekar
                          from Indore, Madhya Pradesh
                          Jul 24, 2023
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                          I had ordered Boat nirvana 525 ANC neck band worth 2684 rs . And its been 14 days since there payment processing message, whenever I call customer care it says switch off, and when mailed them 4 times same reply was sent to me . Please help me
                          boAt customer support has been notified about the posted complaint.
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                            V
                            Vanita rajput 06
                            from Mandi, Himachal Pradesh
                            Jul 23, 2023
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                            Address: Jeori
                            Website: Boat lifestyle

                            I cancelled my product today. But I haven't received my money back.
                            Order number-5118137
                            boAt customer support has been notified about the posted complaint.
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                              V
                              Vanita rajput 06
                              from Mandi, Himachal Pradesh
                              Jul 22, 2023
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                              Address: Jeori

                              Order number-5118137
                              Sir, I had ordered the product on 9 th july and i haven't received it yet please cancel my order and refund my money
                              boAt customer support has been notified about the posted complaint.
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                                S
                                Sunayana mohanty
                                from Nayagarh, Odisha
                                Jul 22, 2023
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                                Address: C/o-Nayagarh,at/po/ps-itamati,dist-Nayagarh,Pin-752068,Odisha
                                Website: [email protected]

                                Boat airdrops 161 bluetooth headset is proply not working right side earbud not clearsound
                                boAt customer support has been notified about the posted complaint.
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                                  G
                                  GEETA NAG
                                  Jul 18, 2023
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                                  Address: REHABARI AK AZAD ROAD HOUSE NO 66 BASANTI ENCLAVE GUWAHATI KAMRUP METRO

                                  I bought this product offline after few days left side can't listen through earphone
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    Amansaroch
                                    Jul 17, 2023
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                                    I ordered an boat nirvana on 14 july from boat official website and this order is prepaid .On 17 july i received a box by the delhivery delivery boy
                                    but after i opened the box the i saw my product is missing then i called the delivery boy and he said i can't do anything about this do complaint to boat so i called the boat helpline number on same day they said click some photograph and make video of empty box and mailed it on [protected]@imaginemarketingindia.Com
                                    i do the same then they asked me for to wait 6-7 days for investigation but they didn't solve my problem and didn't respond to my mails
                                    i am very frustrated and disappointed form this incident
                                    please solve my problem asap
                                    boAt customer support has been notified about the posted complaint.
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                                      A
                                      Amansaroch
                                      Jul 17, 2023
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                                      As per ticket no. 35316934 I file a warrenty request for boat rockerz 255 pro + but by the boat team
                                      No response from boat
                                      No response from their mail
                                      On call they tell me your product is try to pick but at that time you unavailable .
                                      I got no call, no mail for pick up very pathetic service
                                      boAt customer support has been notified about the posted complaint.
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