[Resolved]  Boat — Money Deducted but no Order confirmation received.

Address:HOUSE-34 WARD-5 RANBIRSINGHPORA JAMMU

On 18th December 2021 around 6:00PM, i have purchased boAt bassheads 225 from the boAt official website but haven't recieved any order ID or order confirmation message etc. My UPI refrence number is[protected] and my transaction amount was Rs 439.20 done through GPay app. The screenshot showing the payment reciept is herewith attached to this complaint.
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Dec 19, 2021
Complaint marked as Resolved 
I have got my order confirmation on my email at 12:40 on my registered email as well as my registered mobile number. Thankyou boAt
boAt customer support has been notified about the posted complaint.
Complaint comments 

Comments

On 20 /12/21 I am keshav yadav .I palace oder boat rocckerz 260 on boat official site but product is not ordered but money is deducted..
Amount deducted but order nt placed-T2112232017432335013246

KapilSukhnani's reply, Jan 7, 2022
Hi, did you got your refund?
Same thing happened with me.
On 26-dec-2021 i have ordered boat rockerz 235 V2. Amount deducted but order is not placed.

I ordered boat airpods 131 model at around 6.35 pm on 12/01/22 ..payment also done but not received any order confirmation id yet.
Here is the payment successful image
Hope BOAT will resolve this...

I visited boat website to order few products. I added the products required( i.e boat rockerz 450, boat airdopes and boat watch xtend) and proceeded to pay, I made the payment and the money got deducted from my account too.But the order is not confirmed. Please kindly help me on this issue.

I ordered boat 141 airdopes on 22nd June 2022 .amount deducted from my bank account but the order is not confirmed

On 6.07.2022 I have order boat bassheads 100 around 7 PM.Payment has been deducted from my account but no order ID or order confirmation message have been received yet. My order amount 379 has been done through gpay. I have attached the screenshot of my payment below. Refund the paid amount as soon as possible.

I have order
boAt Rockerz 333 on july 4 2022 payment is done but I haven’t received any order id and payment is not confirmed. Please look into this issue

I have placed an order for Boat Rockerz 255 pro+ on 8th August 2022. My payment got deducted from my account but I got no order confirmation neither I received any mail regarding my order.
Boat please look into this matter

Money deducted but didn't receive any order confirmation, I just want refund please cancel this product I've ordered another one.

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