Boat — My airdopes have a low volume on the right side and also I'm having battery problem

Ramcey

Website:

www.boat-lifestyle.com

My airdopes have a low volume on the right side and also I'm having battery problem.
So I gave my boat airdopes (earphones) to the company for service..but still now I'm not getting any information about it .
I mailed them about this query also and also I'm not able to contact them.
Please check this and help me to get my airdopes soon repaired .

Ticket number : 1420968

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boAt Customer Care

Verified Support

I apologize for the trouble you’ve been facing with the product. My team and I are here to help you, and we assure you to do everything we can to resolve this as fast as possible.

Your product is still in transit and the consignment is stuck in the containment zone, we'll replace it as soon as we the the product at our service station.

We are extremely sorry for the delay in the process, this is due to the Government's guidelines, commercial activity is allowed with limited manpower i.e 10%. Our services fall into the non-essential category,
please expect a delay in our services.

We shall escalate your case and make sure that you get the replacement at the earliest.

Your patience is highly appreciated.

Please note:
1. In case of door-to-door product replacement don’t give the box and accessories to the delivery partner, just send the product safely packed.

2. In case of replacement, the replacement unit colour may vary and shall be subject to availability of the stock.