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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 223

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A
Akshay1106
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Speaker replacement

I had submitted speaker for replacement which was approved by the executives. But it has been more than 2 months I havent received the replacement. My ticket number is 1120484. So do look into it now....
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Mushir Riyaz Shaikh
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Replacement product issued boat airdopes 381

Hey, I have registered a complain of my product boat airdopes 381, in uses of month left ear piece was not working properly, and also I can't pair a new device. 8 August product pick up,
13 August 2020 product receive at service center.
14 August 2020 replacement product dispatching soon.
Again 14 August 2020 replacement product issued...
Till now 28 August 2020 I can't get any update or I can't get my product...br...
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M
Mamta. Jain
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Defect in boat rockerz 450

I have bought boat rockerz 450 headphones which comes with 1 year warranty and they are defective so I want to claim my warrenty...
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I ordered boat basshead 225 from amazon. It came with a 1 year warranty. It had stopped working from one side. Then I registered a complaint regarding this at the boat customer service and after few days a person came by and took the earphones from my place. After that there is no response from their sides even after I wrote emails continuously to them....
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S
Shakshi Shukla
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Micro USB - 150 cable

Address:87A/1 pura Fateh Mohammad,naini

Product is not working properly and USB pin is not connecting properly now to my phone....
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P
Prajyot007
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boat bluetooth earphone replacement

I have raised a ticket regarding my Bluetooth earphone replacement. No update no proper response for that. Very disappointed with service. Sent mail sevaral times but no response. My ticket no- 1338923...
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I am not getting the status of my product after 11 August. And the company is not answering my emails or calls. It's the 31st day and I haven't received my product....
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M
modisai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product - boat air 381 true wireless bluetooth headset

Website:www.support.boat-lifestyle.com

I have ordered on 1st july 20 and invoice which no is fadzyt[protected], dated 2nd july 20 for rs. 2499.00. But after receiving it after 10 days one of the earpiece stopped working so i made complaint on 27th july 20 and complaint approved on 28th july 20 and the same date product picked up generated for servicing and replacement which track no is 1338703.
But after crossing the one month neither i got my replaced product nor any information.br...
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I've been purchasing boat products for many years in terms of various accessories. Recently i've purchased headphone (Boat - rockerz510) on 28th september. It was working well for few months but after march there was a charging issue (Charging light not blinking) which i am assuming that it might be due to the short circuit in internal wire.. After that i tried to contact various boat center across my location but wasn't succeeded with the...
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A
Ankit Dhandhania
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Speaker not working from Day 1

From day 1 boat speaker isn't working and was expecting replacement, but till now no solution has been provided. Are u playing with sentiments of customers, no one is answering customer care number nor u guys are replying to mail..I cannot take classes without speaker kindly replace the product at earliest and update with correct status immediately....
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Address:70/3 shastri nagar colony,ujjain,MP

I bought the Boat Bassheads 225 on 22 october 2019.
It was working phenominally.
But now the 3.5mm jack and the left side Driver is not working properly.
In 3.5mm jack whenever it gets a nomal turn the Speakers stop working and if i am on a Call then the person next to me gets very annoying sounds which hurt there ears and whenever I listen to a high bass music my left side Speaker starts Shreading the Music.
It...
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M
Mukesh sahoo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat replacement of earphone not received

I generated a complaint on 21th August and my earphones were picked on 22th August.Then i tracked my product detaills, and on 27th august last update was oh WHHandover and it says that my product has been delivered to origin but i have not recieved it yet. I want my product back at any cost.
AWB no[protected]
Ticket no. -1434960
I have sent Complaint mails regarding this to imagine marketing but they have also stopped...
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Address:Anwarpur, Lalganj, Bihar

This is about not working of boat 235v bluetooth head phone, the button are not working, I have complained previously but the replacement is very-very slow I request Boat to take the situation very seriously, customer care number is also not working....
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A
Addu007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the replacement product is taking too much time to dispatch

Address:Mumbai

My boat rockerz 450 was picked up on 15th august 2020 and it is going to be 2 weeks since it has been picked up. The policy said it will replace the product within 12 - 15 days but it is not up to the mark. My ticket number is 1408637. I hope boat replace the product as soon as possible.

Thank you...
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A
alina hasan
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Right earboat is not working

Address:38, Chanakyapuri, Shyam Nagar, Kanpur

I buyed boat product( airboats) after 2 months right side one stop working only if we put in charging it only shows red light that also for 2 sec .i buyed this online from amazon. this is the product name-
boAt Airdopes 311V2 True Wireless Ear-Buds with BT V5.0, Up to 15.5H Total Playback, IPX5 Water Resistance, Built-in Mic and Voice Assistant(Active Black)...
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I have called so many times to boat customer service but they didn't take any call. They had took my boat bluetooth headset 255f on 21/08/2020 but didn't give me replacement product. My ticket number is 1436855 my product is still not received.
they are also not receiving the call....
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Lakshita chaudhary
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Product not getting replaced

My headphones suddenly stopped charging so i registered a complaint and one of your delivery partner from bluekart came and collected my headphones from me for replacement. But when i track my headphones from the ticket number provided it say that your pickup request is cancelled.so i need to know where my headphones are?...
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S
Sidak Vadhera
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Not getting my product replaced

Hello, I would like to know about the expected time of delivery of my product which was given for replacement on 25th of august. The shipment status shows
It has arrived at bom/rvp, Maharashtra today. Please let me know the date of delivery.

My ticket no is: 1420184.

Product : Boat rockerz 255

Issue: Right side of the earphone not working....
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A
Amber Syed
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Warranty claim taking a long time

I submitted a request to claim my warranty on the 11th of July, they collected it on the 17th and the last update I received was on the 21st of July saying "replacement product issued" it has been a month since then and I have received no updates. My ticket number is 1275495 and I hope I get my product back at the earliest...
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S
Sudeep Jayaraj
from Palghat, Kerala
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Replacement not yet delivered

Address:Mumbai

One side of my boat rockerz 255 was not working and i had requested for a replacement. The product was within the warranty period which will be ending on this september 2021. They have approved my replacement and the concerned person has taken the defected product from me on july 31, 2021. And on tracking it was found that the product has reached the service centre on aug 7th. Its aug 27 today. Still i haven't received my replacement. No...
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