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www.boat-lifestyle.com
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Updated: Aug 11, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 223

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M
Mathakush
Sep 14, 2020
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I have raised the complaint for replacement of boat earphones on 7 aug. On 10 august it was accepted. On 20th august replacement got issued but even after 20-25 days for product been issued the product is yet not received and there is no contact or tracking details. Even no reply on my mail and phone call of customer care is not receivable.
My complaint id is 1380427
boAt customer support has been notified about the posted complaint.
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    A
    Anuj Kumar Chauhan1988
    Sep 14, 2020
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    I had raised the complaint for my boat rockerz 255f due to charging issue... Same has been locked by the boat and also received the confirmation that they have received on 9th se however now no response and unable to by their customer service by phone or by mail etc...

    So i have no clue by when i will review this product
    boAt customer support has been notified about the posted complaint.
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    I am still unable to connect with BOAT SUPPORT TEAM and on the portal the last status was updated on 14th Sep that Replacement Product issued...

    Please suggest by when we can expect the same...
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      M
      Mru_nal
      Sep 14, 2020
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      I claimed the warranty on june and have picked my parcel for replacement. It's been more than 4 months now not yet delivered my parcel. Haven't got any updates not receiving of calls. Bad experience
      boAt customer support has been notified about the posted complaint.
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        M
        Mru_nal
        Sep 14, 2020
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        I have claimed the warranty of my earphone as one of the earphone was not working. They picked up my parcel n haven't yet returned it or replaced it as it's been more than 4 months now. Worst experience.
        boAt customer support has been notified about the posted complaint.
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          R
          racketin
          Sep 14, 2020
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          Boat lifestyle has some serious customer care issues. Even after a month of placing order, i have not received the product.
          I have trying to reach customer care over phone and email, but both are not responding.

          The order number is #42269. Please update me on status of this order.
          boAt customer support has been notified about the posted complaint.
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            M
            Manish roy 2580
            Sep 14, 2020
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            My replacement product is not delivered yet. Token no. is 1471699
            boAt customer support has been notified about the posted complaint.
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              A
              Aditya Chiranjivi
              Sep 14, 2020
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              Address: Mumbai

              On july 14th 2020 i claimed for warranty for my earphone nd on 16 th delivery boy came on 16th nd picked up my product bt still this time i did not get my product back...what the hell is this...i am so sad of this activity...my ticket no. is 1286911 ...plz track this nd do something
              boAt customer support has been notified about the posted complaint.
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                A
                Amar birla
                Sep 13, 2020
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                Address: Shradha electronic sanawad

                Left headset not working
                boAt customer support has been notified about the posted complaint.
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                  __nnihal
                  Sep 13, 2020
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                  I issued a complaint for replacement of my earphones boat basshead 225 on 25th of August 2020 and on 26th of August 2020 the delibery boy from xpressbees came and took my earphones. After they provided me with a ticket no. And an AWB no., i kept a track of the product. On 2nd of September it was last updated as it reached Mumbai and was given to WHHANDOVER. Its been 18 days and i have not recieved my product back. My ticket no. Is 1447290 and my AWB no. Is[protected].

                  As i was curious so i tried calling their customer service but they dont reply to that.

                  This is a sincere request please give a new product or refund my money as it was in the warranty period. Thanking you in anticipation.
                  boAt customer support has been notified about the posted complaint.
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                    V
                    vitthal sutar
                    Sep 13, 2020
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                    Address: Mumbai

                    Against warranty i register complain online regarding headphone problem on 7 april. Product picked by boat. But still issue not resolved. Many mails i have sent but no one responded back.
                    boAt customer support has been notified about the posted complaint.
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                      E
                      Ekansh Ag
                      Sep 12, 2020
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                      I had applied for a replacement of my boat rugby speakers on 13 march 2020 before lockdown and it was well approved by boat too. But after that i have got no information as to when will they ship my replacement product as i have already gave them my defected piece. Earlier atleast their customer service used topick up the call and give me false promises but not not even their customer service picks up the phone. I feel very much cheated as it has been 7 months and boat has given me neither information about my product neither sent the replacement.
                      My complaint id was 1009511.
                      boAt customer support has been notified about the posted complaint.
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                      Still no reply from Boat..such an adamant, non customer friendly company. Doing fraud with me since 6 months. Terrible
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                        K
                        Krishnansh Agarwal
                        Sep 12, 2020
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                        Raised a complaint on 16th july 2020 product pickup was scheduled on 21st july. My replacement product was issued on 4th august. It took a month for boat to dispatch my product through expressbees. Tried to track my order through expressbees but they told me the product is still with boat and the yracking number is bogus. Tried to contact boat several times but their customer care number dosent work. Sent boat many mails regarding the same but received no response.
                        boAt customer support has been notified about the posted complaint.
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                          Princess Fuzzie
                          Sep 12, 2020
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                          No sound on left wire
                          boAt customer support has been notified about the posted complaint.
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                            A
                            avnish chandra tripathi
                            Sep 12, 2020
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                            Address: Avnish Chandra Tripathi S/O Ashok kumar Tripathi , 2/200/201 e.w.s. awas vikas Coloney yojana - 3 jhansi prayagraj 211019

                            Sir my boat earphone doesn't working after purchasing 15 days. It is pause song automatically and create maximum sound automatically.
                            So please resolve my problem.
                            My Mob. No. = [protected]
                            [protected]
                            boAt customer support has been notified about the posted complaint.
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                              Tazo
                              from Mumbai, Maharashtra
                              Sep 12, 2020
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                              Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
                              Website: www.boat-lifestyle.com

                              This to to bring to light that the boat customer support has delayed the replacement of my headset for more than a month, and have send a sms stating that replacement is done please give feedback. I have sent multiple emails to get a resolution, then on sept 2nd 2020 i was notified that the issue has been to escalated to the concerned team. I have received no communication whatsoever.
                              boAt customer support has been notified about the posted complaint.
                              Sep 23, 2020
                              Updated by Tazo                               Hi Team,
                              Thank you for forwarding my issue to boAt but it's been 10 days and they have not taken any action nor have they tried to contact or get in touch with me.
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                                Y
                                Yogeshshelke
                                Sep 12, 2020
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                                Address: At post lokhandi sawargaon tq. Ambajogai dist.beed pin 431517

                                I have buy boat eir phone from flipkart 10aug 2020 but its stop working in 1month
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Sonali Gorkal
                                  Sep 12, 2020
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                                  Hi sir,
                                  Few days back I've ordered a boat airdopes 281 because of its improper working and a low quality sound I've moved forward to clear my complaint, I tried contacting boat customer care and had no response, so I request you to clear my issue with the airdopes.
                                  boAt customer support has been notified about the posted complaint.
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                                    N
                                    nishantgawad214
                                    Sep 12, 2020
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                                    I have registered a complaint for my boat bassheads 225 headphone, its one side was not working. My ticket number is 1260753. They picked up my product on 9th of July and its reached to the seller on 14th of July. Seller checked the product and replacement of my product was issued on 14th July. Since 14th of August till today 12th of September, it's still not dispatched. I have called them on 5th of September they said the address of my delivery is not in there deliverable location, So I emailed them my change address. But still they didn't dispatch my product.
                                    Please help.
                                    boAt customer support has been notified about the posted complaint.
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                                      A
                                      Arceus_
                                      Sep 12, 2020
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                                      Resolved

                                      I have complained earlier and got a mail from you that they will contact me but they never did. I had made a complaint on boat portal regarding one side of the boat bassheads 100. After that, a delivery guy came to get earphones and i was given a waybill no. :[protected] to track the product. Once it reached mumbai i wasn't contacted by customer care. I tried calling them but their contact no. Is not reachable. I should have received my product in mid-august. Please contact them as they are not responding to emails too.

                                      Ticket no.: 1295691
                                      Nov 24, 2024
                                      Complaint marked as Resolved 
                                      boAt customer support has been notified about the posted complaint.
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                                        J
                                        jeevan kp
                                        Sep 12, 2020
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                                        The product has been taken at 20/08/20
                                        Still now not came, on 8/09/20 replacement is issued but didn't came till now
                                        No updates of delivery
                                        My ticket no is 1431750
                                        boAt customer support has been notified about the posted complaint.
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