Boat — My smartwatch heart rate sensor was showing wrong readings at first.

I ordered boAt Lunar Vista from boAt official website last year. I liked it lookwise and features were also nice. But its heart rate sensor seemed faulty when I used it during my workout. The readings were not correct, sometimes it was showing 50, sometimes even less. I even compared them with my brother’s watch to be sure and my watch had some visible issues.

Everything else was working perfectly so I went to the service centre in Shastri Nagar, New Delhi. It was actually a stupid mistake on my part. I forgot to remove the thin plastic film on the sensor. The staff still walked me through the process, removed the film and cross-checked it with two other watches. Now the readings are accurate, and everything has been working well for the past 3 months.