[Resolved]  Boat — Not dispatching my boat rockerz 255 earphone/neckband.

Address:

Mumbai

On june 06, 2020 i submitted a request to replace my boat rockers 255 (Black) earphone/neckband (Because one side not working). Then recived mail from imagine marketing & it is aprroved. Next a delivery boy from courier delhivery picked up my product. On 1 july boat received my product and mailed me that we have successfully received your unit at our service location & your unit has been forwarded to our service team. On 11 july i got mail we have successfully received your complaint and we are replacing your product.
Your product has been dispatched via tracking number. After reached destination city it returned. Iam not requested to return without my confirmation product returned to seller on 5 august 2020. But today is 10 august. Still not dispatching. When i shall receive my product? My ticket number is 1155661.